#geoffdgeorge-subscription

1 messages · Page 1 of 1 (latest)

merry bluff
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Hi!

livid knoll
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Hello!

merry bluff
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I would expect that to be the normal behavior as with trial period there is no amount to be discounted.

dense gorge
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it means the same single redemption code could be used to start multiple trial subscriptions, would the second sub get charged the full amount?

merry bluff
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I'll need to test this on my end to confirm.

livid knoll
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That would be appreciated! Would be useful to know.

merry bluff
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The flow is: You have a single redemption coupon for a subs and you're offering a trial. You're looking to confirm when and where the coupon would be applied. Before I test, just want to make sure that we are on the same page.

rain kayak
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That's all correct.

merry bluff
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Great, when creating the coupon, are you applying it to a specific product?

livid knoll
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Yes, an annual subscription.

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Also looking to confirm, if the coupon is used to start multiple trial subscriptions, whether the second sub is charged the full amount.

merry bluff
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Is this coupon just for first time order only?

livid knoll
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Yes, a coupon for one year's worth of an annual subscription.

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At a discount rate.

merry bluff
livid knoll
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Say a user receives a code for a discount, applies that code, and then shares the code with someone else during the trial period, who also applies it. In the event that the single-use coupon code has been used to create two separate trial subscriptions, what happens to the charge on the second trial subscription after the coupon has been redeemed at the end of the first trial subscription?

merry bluff
livid knoll
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And the second will be charged the full amount?