#bubbawhyy-connect-account-creation
rose osprey
Hi there, do you have the request ID for one of the accounts that was created?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
eternal flint
I don't see any API requests in the logs, which is the odd part
*odd, since I'm getting a positive response to the request and the account object is being returned
rose osprey
Ah, no worries. What's the account ID you got back?
eternal flint
acct_1L6jlN2EHlGuVN3C
rose osprey
And what platform logs are you looking at?
eternal flint
I'm not too sure what you mean by Platform logs, but that's the ID that the Google Cloud Functions log in Firebase shows.
rose osprey
Ah, okay. I can't really advise on why Firebase isn't showing the creation. When you log into the Stripe Dashboard and navigate to Developer --> Logs are you seeing the account created there?
eternal flint
Nope, I don't see any of the accounts created. I don't see any logs since May 27, from errors when trying to incorrectly create a stripe customer account from the frontend.
I'm not sure if this is helpful, but the same thing was happening when I had the wrong test secret key configured. I fixed the secret key to match the key shown in the Stripe dashboard, and am still experiencing the same result.
rose osprey
What account are you looking at the logs from?
eternal flint
Guilde Atlas Account
rose osprey
We need an account ID for the account you're logged into (it looks like this acct_abc123). You can find it via Profile --> scroll to the very bottom of the page
eternal flint
acct_1FW0RAGrmaM6pm0r
rose osprey
Something is going wrong with your creation requests. The account you created (acct_1L6jlN2EHlGuVN3C) and the account you're trying to view it from (acct_1FW0RAGrmaM6pm0r) are not linked. The account you created was created by a different platform.
The platform that created acct_1L6jlN2EHlGuVN3C is this one --> acct_1EvbFSFsM8zQUh4e
eternal flint
Whoa. That's interesting. I followed the API docs for creating the account. Do you know what could cause this to happen?
Also, was this account (acct_1L8C932HEqRyXNqb) created by the platform acct_1EvbFSFsM8zQUh4e?
surreal root
I can say why aside from perhaps you using different keys than you though
checking that example
surreal root
Also, was this account (acct_1L8C932HEqRyXNqb) created by the platform acct_1Evb...
Yes, that account/platform pair matches
eternal flint
Ok - so how can I create accounts from the correct platform? Also, is it possible to provide the name of the platform that's linked to the created accounts?