#Glutch-Shipping addresses

1 messages · Page 1 of 1 (latest)

uneven thistle
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👋 happy to help

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unfortunately there's no way to know whether it's the right or the wrong shipping address

rancid badger
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Hello Tarzan!

I started a webshop and my work now consists of solving wrong shipping addresses by email all day.

seems like the stripe checkout is configured in a way that google is confused and autofills the wrong information

i even immediately send an email to the customer to verify their address

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still a ton of orders are wrong, every day

uneven thistle
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could you please provide some examples ?

rancid badger
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Perhaps paypal and everyone else has the same amount of issues with this

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Examples how?

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Well yea, the issue isnt that zip and address is switched, its simply an old address etc

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so i guess the customers are just not looking

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and they would encounter the same issue with every checkout

uneven thistle
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unfortunately yes, we can't control the browser's stored addresses

rancid badger
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Haha yeah i know. I was just curious if there was any known issues, or if autofill could be disabled somehow. But i guess thats impossible

uneven thistle
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we could disable autofill but it would be more impactful and customers won't be happy

rancid badger
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Can i disable autofill for me specifically?

uneven thistle
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no that's impossible

rancid badger