#bennyvdhoogen-recurring-sca
rocky umbra
Hey there! Yep, the bank has requested 3DS/auth for the off-session payment (it can happen). You'll need to bring your customer back on-session to authenticate the payment
We actually offer an automated email to help with this. Can be turned on here: https://dashboard.stripe.com/settings/billing/automatic
gusty crow
Oh that's so great. Let me look into that!
Are these settings global or on a per Stripe-Connect account basis?
rocky umbra
Otherwise you can build your own solution, outlined here: https://stripe.com/docs/billing/subscriptions/overview#build-your-own-handling-for-recurring-charge-failures
rocky umbra
Are these settings global or on a per Stripe-Connect account basis?
Depends, what kind of Connect accounts are you using?
gusty crow
Express accounts
rocky umbra
Yep, they'll inherit the platform settings
gusty crow
Ah, that's great
I'll look into the stripe managed mail and see if it works for us.
Final question though; would it be safe to link to this value in the stripe_js parameter (from our own custom email?)
Just tried this in test mode and it allowed me to authorize; but it seems a bit iffy to use a param with this name
Perhaps the advised way for custom solutions is to send the user to the Stripe hosted invoice url?
rocky umbra
No, you shouldn't redirect to those URLs (they're intended for usage with Stripe.js functions like confirmPayment)
gusty crow
No, you shouldn't redirect to those URLs (they're intended for usage with Stripe...
Right, good to know. That's what I assumed indeed.
Alright, I'll work it out from here. Thanks a bunch for all the information!
rocky umbra
Np!