#Vincent-fee
1 messages · Page 1 of 1 (latest)
hi! we mainly answer coding/API questions here, not pricing.
but what's the question?
yea. its about the api
ok, what's the question?
can you help me check this payment intent ID of pi_3L5BrDEclXd8rkSN1zBYPbeJ
Let's assume I have only one transactions, and I also make a transfer to a connect account , with the ID py_1L5BrFRAi12Uln26Qt4Seqao
I want to know, how much balance will be in my account after the amount of 1,132 has been payout?
will it become negative.
please advice.
this are the test data by the way.
1230 - 1132 - <stripe processing fee>
you can see the fee on https://dashboard.stripe.com/test/payments/pi_3L5BrDEclXd8rkSN1zBYPbeJ , it's 41
so it's 1230 - 1132 - 41, so you have a net balance of 57 yen on that transaction, for the platform account.
okay. let me see.
I think there is a payout fee isn't. as mentioned on this page:
https://stripe.com/jp/connect/pricing
0.25% + 250 jpy
the 0.25% is apply on which amount? the transfer amount?
the payout fee is not part of those calculations
it's on the amount that ends up getting paid out by the connected account I think
again you want to talk to https://support.stripe.com/?contact=true about this , not here
we answer questions about code and the API and that's not what this is
okay, I understand, but last time the Stripe support ask me to ask the question in here.
sorry about that but they're not supposed to do that!
but nevermind, I will raise this question to them again, and see how they respond this time.
please don't close this thread yet.
why not?
I'll come back.
with a coding question?
I think is not coding question
it's about the calculation of the fees
like I mentioned
just now
then we won't be able to help you here on Discord
so I don't need to keep the thread open
note also I think your account has special pricing
since the rate is 3.6% on card payments but you can see you didn't pay that, you payed 3.3%
yea. why is that, I was about to ask that question too
so that's another reason why you need to have this conversation with our account support team and not an anonymous Discord thread, as they have access to your account and context