#Vincent-fee

1 messages · Page 1 of 1 (latest)

dense bear
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hi! we mainly answer coding/API questions here, not pricing.

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but what's the question?

compact valve
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yea. its about the api

dense bear
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ok, what's the question?

compact valve
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can you help me check this payment intent ID of pi_3L5BrDEclXd8rkSN1zBYPbeJ

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Let's assume I have only one transactions, and I also make a transfer to a connect account , with the ID py_1L5BrFRAi12Uln26Qt4Seqao

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I want to know, how much balance will be in my account after the amount of 1,132 has been payout?

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will it become negative.

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please advice.

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this are the test data by the way.

dense bear
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1230 - 1132 - <stripe processing fee>

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so it's 1230 - 1132 - 41, so you have a net balance of 57 yen on that transaction, for the platform account.

compact valve
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okay. let me see.

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0.25% + 250 jpy

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the 0.25% is apply on which amount? the transfer amount?

dense bear
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the payout fee is not part of those calculations

dense bear
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we answer questions about code and the API and that's not what this is

compact valve
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okay, I understand, but last time the Stripe support ask me to ask the question in here.

dense bear
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sorry about that but they're not supposed to do that!

compact valve
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but nevermind, I will raise this question to them again, and see how they respond this time.

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please don't close this thread yet.

dense bear
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why not?

compact valve
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I'll come back.

dense bear
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with a coding question?

compact valve
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I think is not coding question

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it's about the calculation of the fees

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like I mentioned

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just now

dense bear
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then we won't be able to help you here on Discord

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so I don't need to keep the thread open

compact valve
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okay

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then it's okay

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thanks for your help tho

dense bear
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note also I think your account has special pricing

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since the rate is 3.6% on card payments but you can see you didn't pay that, you payed 3.3%

compact valve
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yea. why is that, I was about to ask that question too

dense bear
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so that's another reason why you need to have this conversation with our account support team and not an anonymous Discord thread, as they have access to your account and context