#xfechx

1 messages · Page 1 of 1 (latest)

amber grove
#

Hey! What's the Q?

meager lintel
#

Hi ynnoj

#

my first question:

#

with payout.created and payout.paid

#

what is the difference? Is payout.created means that the money is already on the way to the bank account?

#

or is it when it is only queued to be sent (2 days afterwards, etc)

amber grove
#

payout.created is fired when the actual Payout object is created, and when that is depends on your payout schedule

meager lintel
#

When is the payout object created?

#

i will send a screenshot and can you tell me if payout has been created?

#

I can see that payout events do not appear on logs?

#

Can you tell me if payout.craeted has already been sent in this scenario?

Screen_Shot_2022-05-30_at_1.17.14_pm.png
#

the API is not entirely clear about this

#

*API docs

amber grove
amber grove
#

I don't think there's been a Payout created (hence the estimated future payouts)

meager lintel
#

ok

#

that was my question.

#

So when it is listed there, it is still haven't created

#

I now have another question

#

I am having trouble with a 500 server error code, even if in my server I set it to output php errors

#

I had never this happened before

#

I have try catch so that errors are processed and so that I receive error messages, not server errors

#

And lastly: How can I trigger a payout.created from test dashboard?

amber grove
#

Are you making an API call when receiving the 500 error?

amber grove
meager lintel
#

I have the same code in many more servers/websites, and doesn't happen elsewhere. I am getting a error from stripe API.

in this case the lack of that specific account filtered to use max_ocurrences, but that is not really the problem, the problem is that Stripe is receiveing a 500 error, rather than a OK response from the try, catches

#

my code is supposed to try catch all stripe calls errors when they happen, and it does work elsewhere, just not on that specific account.

#

I recently changed nginx to use http2 not sure if that has anything to do

meager lintel
#

via dashboard?

#

how can I make money available in test mode

#

I tried with stripe CLI and it mentions there is not enough funds

amber grove
meager lintel
#

it doesn't matter, I can if needed

#

i just need to trigger that

amber grove
#

Can you share an Event ID (evt_xxx) which you've had trouble processing in your webhook?

meager lintel
#

evt_1L4rRgEchYtuJn0PxXBMtwTj

amber grove
#

Yep, looks like your webhook endpoint is returning a 500 error

meager lintel
#

Yes that is clear for me

#

but my question is to know why

amber grove
#

Something in your webhook code is throwing an error. You'd need to work to debug what code is causing that error

meager lintel
#

I know

#

my question is, why is it throwing an error, If I am try catching

amber grove
#

Regardless of whether you catch the error or not, the server will still respond with a HTTP status indicating an error (500 in this instance)

meager lintel
#

hmm

amber grove
#

The 'catching' part ensures that the error is correctly handled in your application and it's logged for you to debug and resolve

meager lintel
#

if it was try catching properly, the webhook would not fail

#

it would not return a 500 error

#

that is the purpose of a try , catch

amber grove
#

That's not true I'm afraid

meager lintel
#

hmmm? I have been using webhooks for more than 7 years..

#

with stripe

#

the purpose of try catch is to not receive a server error

#

is to receive a error message and display it cleanly instead of a server error

amber grove
#

You're not receiving a server error from Stripe, you're sending us the 500 error

meager lintel
#

that is clear

#

yes

amber grove
#

Because your application is erroring

meager lintel
#

i think you aren't understanding me

amber grove
#

Then I'm confused. The source of the error is in your webhook code

meager lintel
#

I already said that since the begining. But the error is being sent from Stripe, it is a Stripe error like "transfer failed" or "parameter not found"

#

usually, in the webhook logs. I can see the Stripe error messages, in this case I am only seeing a 500 error

#

which makes the webhook retry

#

not to succeed

#

so my issue is to know why in this specific case, my try catch is not even working

#

only on this server

#

on this account

amber grove
#

We're not sending an error. We're sending you a customer.subscription.created event which your webhook should be processing. However something in the code is throwing an error and as such is returning a 500 response to us

meager lintel
#

I think i need to speak to someone else

amber grove
#

This is marking it as a failed delivery, and thus retries are made

meager lintel
#

i already know that.

#

My specific problem, is that for some reason, it seems my try catches aren't working

#

on this specific scenario

amber grove
#

Can you share the code? Perhaps I can help debug the issue

meager lintel
#

usually, I go to the webhooks page, and can see the issue in the response part

#

I can see my debug messages there, and Stripe error messages (properly catched) there.

#

that has ALWAYS been the case.

#

in this case

#

I am ONLY seeing 500 server error

amber grove
#

Yup, that's where we log the response received from your webhook. In the case of evt_1L4rRgEchYtuJn0PxXBMtwTj, the response is:

{"code":"internal_server_error","message":"<p>There has been a critical error on this website.<\/p><p><a href=\"https:\/\/wordpress.org\/support\/article\/faq-troubleshooting\/\">Learn more about troubleshooting WordPress.<\/a><\/p>","data":{"status":500},"additional_errors":[]}
meager lintel
#

Yes I can see that, that's why i am here.

amber grove
#

Ok, and as I explained that's an error thrown and returned from your webhook code. If you share the code, perhaps I can help identify the issue

meager lintel
#

the code is too complex,

amber grove
#

I can't really help identify the issue without the webhook code

meager lintel
#

ok, is there anyone that can help me?

#

You don't seem to understand the issue

#

I don't need you to look at my code

#

thanks but it is something else

#

I will make another test and will show you, one sec.

strong cape
#

no worries, but I don't really see how anyone here could say why try/catches in your own code might not be executing

meager lintel
#

yeah i think that might be the case..., but I don't catch in this case specific Stripe errors

#

just catch the stripe error, and display it on the output

strong cape
#

I see

meager lintel
#

one moment

#

sorry

#

ok, another question

strong cape
#

sure

meager lintel
#

Can I do this?

#

$stripe->charges->create([ 'amount' => $amount * $percentage_fee, 'currency' => $currency, 'customer' => $external_customer, 'description' => get_bloginfo('name') . ' Application Fees', 'metadata' => array( 'API'=> $api, 'Test'=> $test_mode, 'Link'=> get_bloginfo('url'), ) ]);

#

Or do I forcedly need a source?

#

Also, how can I enter metadata to a payout?

#

and then process it with a webhook?

#

first payout.created and then payout.paid ?

#

when payout.created, I can write metadata, and will it be conserved in payout.paid, then I can listen with webhook for it and use metadata to process functions afterwards?

strong cape
#

ok that's like 5 questions at once so give me a sec

strong cape
#

Note, relatedly, that API you're using (charges->create) is completely deprecated for several years now, you should be using PaymentIntents and/or Checkout.

strong cape
strong cape
#

@meager lintel

meager lintel
#

Ok, how can I translate to payment intent?

#

I use checkout sessions too, and payment links, but in this case I need to charge customer in the backend

#

after a payout has been made

#

the reason being is that the platform is in Canada, and I cannot do X-border transfers, I think you both helped me with this question a few days ago, thanks.

#

But my app/service needs to charge the platform a percentage fee

#

it is not ideal, but I cannot find another way to do it.

strong cape
meager lintel
#

Ok, I can see that it creates the payment intent is that just like a charge?

#

and can i omit payment method?

strong cape
#

it's a state machine for charging a customer's payment method, it does end up creating a Charge object

meager lintel
#

and what is confirm ?

strong cape
#

no you can't omit the payment method, you have to supply it to tell us what card we should charge

meager lintel
#

why is it better to use than charge?

strong cape
#

confirm is the action that actually attempts the charge

#

because it supports 3D Secure

meager lintel
#

so the customer needs to do something?

strong cape
#

they might

#

if you use PaymentIntents you can handle that requirement

#

if you use Charges directly you can't, the charge just declines

meager lintel
#

Ok, if I use payment intents, and I don't want the customer to interact, because it will be a charge on the backend for fees..

#

how do I do it ?

strong cape
#

you use the guide I linked

#

you (and Stripe) don't decide if the customer has to 'interact' (perform 3D Secure) since it's generally the bank who enforces that, as it's a regulatory requirement in some parts of the world. Generally you will get 'exemptions' so that off-session payments like that don't need an action. Just make sure you're using our documented default integrations for saving the card and charging it later.

meager lintel
#

If my app uses checkout sessions, without payment_method

#

will the source be saved?

#

automatically?

wind oasis
#

It depends, you have to specify if it should be setup for future use, but not all payment methods support that

#

(Checkout uses payment methods API, not Sources)

#

What specifically are you trying to accomplish thats not been covered?

meager lintel
#

Will this make sure that there is always a source?

#

``if($event->type == 'checkout.session.completed'){
echo "--- EVENT: CHECKOUT.SESSION.COMPLETED";
try{

        $payment_link = $event->data->object->payment_link;
        $customer_email = $event->data->object->customer_details->email;
        $customer = $event->data->object->customer;
        $setup_intent = $event->data->object->setup_intent;
        
        if(!empty($customer) && !empty($setup_intent)){
            $setup_intent_object = \Stripe\SetupIntent::retrieve($setup_intent, $connected_account);
            $default_payment_method = $setup_intent_object->payment_method;

            echo ' --- default payment method: ' . $default_payment_method . '---';
            
            Stripe\Customer::update(
                $customer,
                [
                'invoice_settings' => [
                    'default_payment_method' => $default_payment_method
                ],
                ], 
                $connected_account
            );
        } ``
wind oasis
#

What do you mean "there is always a source"?

#

You cant do that if, for example, you use a single-use payment method

meager lintel
#

Also - the other day I realised that after a failed invoice; my app provides a notification email with the stripe url for that invoice, when the customer paid it, it didn't make that payment_source the default

#

for other subscriptions for the same customer

wind oasis
#

Correct, the hosted invoice page (the payment page where that URL points) has different behaviour. You should make sure you manage the intended customer default explicitly.

meager lintel
#

What do you mean by "manage the intendd customer default explicitly"

wind oasis
#

I mean, your application logic should manage the customer invoice_settings.default_payment_method explicitly to be what you want, just like you do in the webhook endpoint after checkout

meager lintel
#

When specifically is the best time to update a source?

#

after which event

wind oasis
#

It depends on what you're doing, there is no single answer to that

#

To be more precise, I interpreted your question to be "what is the best time to update the customer object to set their invoice_settings.default_payment_method?"

meager lintel
#

Can I accelerate payout.paid in test?

wind oasis
#

What do you mean by accelerate?

#

Are you having issues with available balances, or just want to get the async event sooner? I don't think the latter is possible currently, no.