Mateo - payment methods | Stripe Developers | Page 1

fiery flame May 2, 2022, 9:37 PM

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Hi, what issues are you seeing?

sinful latch May 2, 2022, 9:38 PM

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I recently went through an account review; WeChat was disabled, then I was told it was enabled. I'm now seeing that payment method as ineligible; I also have another issue where my account is mistaken for a Connected platform account.

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(already contacted support about both of these, issue was not resolved)

fiery flame May 2, 2022, 9:40 PM

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I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact

sinful latch May 2, 2022, 9:40 PM

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I've contacted them already. Is there any way I can get rid of the connect platform error? I believe I may have set up some Connect settings, but I don't see an option to disable it.

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fiery flame May 2, 2022, 9:48 PM

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This question is also better fitted for Support to provide guidance on. Please follow up on your current thread to add this question if you have not done so.

sinful latch May 2, 2022, 9:50 PM

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fiery flame This question is also better fitted for Support to provide guidance on. Please f...

Alright, thanks! I'm contacting support now

sinful latch May 2, 2022, 10:09 PM

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@fiery flame Support replied, they said to disable Connect. How would I go about disabling it?

fiery flame May 2, 2022, 10:10 PM

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Please work with support for next steps.

#Mateo - payment methods