jahirjje-sub-schedule-portal | Stripe Developers | Page 1

gritty gyro Apr 28, 2022, 4:41 PM

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Hi there! Yes I believe that is fine but let me double check!

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Yeah so the only limitation is that customer's can't cancel subs attached to schedules: https://stripe.com/docs/billing/subscriptions/integrating-customer-portal?platform=billing#limitations

safe bone Apr 28, 2022, 4:46 PM

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Amazing, I am looking for my clients to be able to update their plan and be billed at the end of the current period, I achieve this with schedule subscription, but I am interested in implementing it with the customer portal

gritty gyro Apr 28, 2022, 4:48 PM

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Yep customer portal should be great for that!

safe bone Apr 28, 2022, 4:48 PM

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gritty gyro Yeah so the only limitation is that customer's can't cancel subs attached to sch...

In other words, if a user creates a schedule subscription, can he no longer cancel or modify his subscription until the end of the period?

gritty gyro Apr 28, 2022, 4:49 PM

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Can't cancel, I think they can update

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I haven't tested this myself.... may be worth testing on your end to ensure you know the expected behavior

safe bone Apr 28, 2022, 4:51 PM

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customer portal allows you to cancel subscription schedules?

gritty gyro Apr 28, 2022, 4:54 PM

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If you set that ability for your customers

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It is up to the configuration you provide them (or your default settings for customer portal)

safe bone Apr 28, 2022, 4:56 PM

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excelent, thank you very much!

gritty gyro Apr 28, 2022, 4:56 PM

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Of course!

safe bone Apr 28, 2022, 5:10 PM

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hello, another question, what happens if the payment in a subscription does not go through? I must create a new user subscription, or I can resume that same subscription record

gritty gyro Apr 28, 2022, 5:11 PM

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Depends on your Subscription Settings that you have

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As long as the Subscription isn't "canceled" then it can be resumed

#jahirjje-sub-schedule-portal