#Drus-schedule-customer-portal
spare citrus
sub_1KoQsYA20eXMxhCTktBHcHDM
and here is schedule id for this subscription: sub_sched_1KoQLDA20eXMxhCTxL9AEdOz
rose anvil
Do you have the Billing Portal Session ID for where it's not listed?
spare citrus
where can I find it?
rose anvil
Well you'd need to just create a new session I guess
spare citrus
ok, I will send it as PM
rose anvil
I can see the subscription
spare citrus
yes exactly
rose anvil
Ah you want to be able to cancel it
spare citrus
yes
rose anvil
Can you generate a session ID and share the ID please?
It's safe to share here
Hmm, not sure what that is. Should look like: bps_xxx
spare citrus
what do you mean by session id, how can I generate it?
rose anvil
When you're creating a Customer Portal session to redirect users to: https://stripe.com/docs/api/customer_portal/session#portal_session_object-id
Doing some testing here. Seems that subscriptions created from a schedule aren't cancellable in the portal
spare citrus
here it is: bpc_1K016vA20eXMxhCTdsizFqu0
spare citrus
Doing some testing here. Seems that subscriptions created from a schedule aren't...
ok, so what can we do now? Could it be fixed or we should look for some workeround?
rose anvil
It's definitely a frustrating experience that I'll share with the team! You should workaround this for the time being