#rzhang139-connect-events
primal path
That's a great question. Let me think on that for a minute.
If you're only talking about successful charges, then those events should suffice
flat tree
gotcha, i feel like actually charge.dispute.created should not transfer goods back to the seller, becuase the dispute could be lost or closed, so therefore the customer retains the charge and keeps the assets, correct?
primal path
Right. If a dispute is created, then the customer's issuing bank reviews the evidence you submit. If the dispute transitions to closed or lost, then the funds are sent back to the customer, which would leave you on the hook for having them send the product back (if it had already been shipped).
Keep in mind that disputes can happen up to 60 days later, so I wouldn't rely on those events for actually shipping product.
flat tree
wait if dispute is lost or closed, that means "our" platform loses, and if its "win" it means "we" win, and the charge stays?
flat tree
Right. If a dispute is created, then the customer's issuing bank reviews the evi...
thankfully we dont have physical shipping, just an internal database that custodies digital assets
primal path
wait if dispute is lost or closed, that means "our" platform loses, and if its "win" it means "we" win, and the charge stays?
That's correct. I would recommend reading up on these. We have a ton of really important information for responding to disputes and how to handle them: https://stripe.com/docs/disputes/how-disputes-work
flat tree
Gotcha, thanks man!