#lkjhgfdsa-payments

1 messages · Page 1 of 1 (latest)

dusky fossil
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Hi, have you considered using webhooks to get the data in real-time instead of getting the data at the end of the day?

sour stump
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No I hadn't. That's an interesting idea. I would like to assess historical data but I can do that from a static extract.

dusky fossil
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let me know if you need any more help

sour stump
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Just confirming you're saying that these network fees are not retrievable via the API, just via dashboard reports?

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The issue I have with webhooks is volume - we have a Zuora billing system which does payment runs at large blocks at a time and so our webhook receiver would need to scale equally. Basically my ultimate goal is to have a realtime dashboard of how much money we are paying on failed payments, as these are not a cost of sale, and so we want to optimise this cost upstream by not making payment attempts after hard card failures.

dusky fossil
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You can actually query your charges expanding on the balance transaction which would give you all the details you need.

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where is your platform based?

sour stump
dusky fossil
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ok

sour stump
dusky fossil
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yes but it's better to search the charges

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because balance transactions would also be generated for payouts

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unless you want to look at those as well