#策划-Wechat
1 messages · Page 1 of 1 (latest)
hello, in our test we are not able to call wechat pay
Btw we also have example code for wechat pay integration https://github.com/stripe-samples/accept-a-payment/blob/main/custom-payment-flow/client/html/wechatpay.js
Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
yes we have successfully integration Alipay and other payment methods
but only wechat is not working
I need the request ID so that I can help with the troubleshooting.
in a sec
we posted our question here before
could u check pls? its bothering us for more than 1 month
request ID req_EcqhgIhwTB7UsG
ty
Thanks for the ID, so the payment is declined by wechat.
It's more like an account related issue to me, is your wechat payment method approved? If it's, have you contacted Stripe support on this? https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
let me check again in a sec
hello, I think its not the account issue, cuz we are currently using wechat pay via 2paynow, its working very well
same wechat acc
Can you try to the make the payment with another wechat account?
are u sure is cuz the wechat acc?
I mean try to make the payment with another customer wechat account, not your merchant wechat account.
we are using our devs personal accs
these accounts are working for wechat pay via 2paynow
its weird
Hmm, that's strange.
I can't think out a solution right now and I'd suggest to continue this troubleshooting via email.
Can you write in to us https://support.stripe.com/contact and mention that you have already discussed with engineers in Discord. Provide the relevant request IDs and payment IDs in the email and Stripe support team will forward your ticket to us.
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
and one more Q
for wechat SDK version
its should be exactly 6.7.0 ?
or any 6.7.0 + its fine?
could u verify this ?
Hi there, thanks for the waiting
I was discussing with my colleague on your wechat integration and I noticed one thing
yes?
the app_id (https://stripe.com/docs/api/payment_intents/object#payment_intent_object-payment_method_options-wechat_pay-app_id) that you passed doesn't look like a valid wechat account ID
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
A wechat account ID should starts with wx, but you passed com.fysl.user
can you change it to a valid wechat ID (wx123456789) and try again?
com.fysl.user this is our application ID
the wechat appID, not your android package name
The app ID registered with WeChat Pay. Only required when client is ios or android.
sure, feel free to come back and we are happy to help!
From the github repo (https://github.com/stripe/stripe-android) I don't see the Stripe SDK requires a specific wechat SDK version
Did you get any compilation errors?
no
im afriad its cuz the sdkversion
last time ur team replied like this
unable to call wechat
Hmm, I think it's a separate issue and I'm quite certain that the payment failure is due to the incorrect wechat_pay app_id.
Sure, my shift is ending and my colleague will continue to help you.
In case we can't get it resolved in discord, please write to us and we'll continue the support via email.
so how do I integrate it into our app?
its not possible?
could u gimme a eta?
for supporting wechat pay in iOS SDK
You should reach out to the team as noted on the docs here: https://stripe.com/docs/payments/wechat-pay/accept-a-payment
I've no idea I'm afraid. That email address wechatpay@stripe.com is your best option to find out!
ok ty
hello still there
are u aware of the private beta?
how could I apply for a private beta?
As stated, you should email the team at that address 🙂
I'm not sure
I'd just say that you're interested in using WeChat Pay in our iOS SDK, and provide your Stripe account ID acct_xxx
Perfect!