GomuGomu88-connect | Stripe Developers | Page 1

sudden relic Apr 25, 2022, 8:47 AM

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Hi! So what exactly is your question?

finite viper Apr 25, 2022, 8:48 AM

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im getting an error while im trying to set the platform account stripe ID

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so i need to transfer the money to my platform account balance

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i.e for a payment of 10$ a 3% will be our fee, so:
0.30$ for our platform balance and then 9.70$ for the commerce

sudden relic Apr 25, 2022, 8:50 AM

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Can you share the request ID that generate the error?

finite viper Apr 25, 2022, 8:51 AM

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This is the error:

The 'destination' param cannot be set to your own account.

sudden relic Apr 25, 2022, 8:54 AM

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Yes, destination should be the account ID of the connected account.
Can you share the request ID? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

finite viper Apr 25, 2022, 8:54 AM

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but in this case, destination is the platform account

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owner account of stripe connect

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thats why im getting the error that cannot be sending money to my own

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so i need a way to transfer money to my own (Platform account) as a fee

sudden relic Apr 25, 2022, 9:02 AM

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When using separate charges and transfer:

the platform account collect money from the customers
and then the platform account create a transfer to a connected account

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From what I understand you have an error in the second step? Can you share the request ID that generates an errror? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

finite viper Apr 25, 2022, 9:27 AM

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im doing the transfers correctly to the connected accounts, this is not the problem

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but i want to collect a fee for the platform account

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and i dont know how to transfer the money there

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get my point?

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im talking about stripe connect owner platform account

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where i want to transfer that amount in shape of fee

cedar sapphire Apr 25, 2022, 9:30 AM

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Hi @finite viper, @sudden relic is no longer available I'm taking over, please give me a few minutes to catch up and get back to you

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first, could you please send a request Id as requested by @sudden relic so I could take a better look at how you are implementing you integration?

finite viper Apr 25, 2022, 9:33 AM

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i have no, my developer told me the error description

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but not the request ID

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but do you understand whats the problem?

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we have platform account balance and then connecting accounts

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we want to take a fee of every payment did in our platform, and this fee we want to be stayed in our platform account balance

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but we dont know how to transfer the money there, as we tried with stripe ID but we got the next message: The 'destination' param cannot be set to your own account.

cedar sapphire Apr 25, 2022, 9:43 AM

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@finite viper I'm really sorry but the only way I could help you is to get a request Id and try to look at the problem, if you don't have a request Id for now maybe try to contact support https://support.stripe.com/?contact=true with your issue, and they might be able to help you better since it would be an authenticated channel

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finite viper Apr 25, 2022, 9:45 AM

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req_5Lrv39o3iv8cPU

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here

cedar sapphire Apr 25, 2022, 9:46 AM

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I'll take a look and get back to you

finite viper Apr 25, 2022, 9:56 AM

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thanks

cedar sapphire Apr 25, 2022, 9:57 AM

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ok I see there's a bit of confusion in what you are trying to accomplish

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let me go back and explain our multiple ways of handling payments when it comes to Connect Accounts

finite viper Apr 25, 2022, 10:00 AM

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its ok

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well we want to make a tip payment system for restaurants and waiters

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so our customers are gonna be waiters and restaurants and they are gonna be our connecting accounts

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there is not problem for us for transfering to connecting accounts

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but as i told you we want to take a fee of every tip, and we thing we should be transfering to our platform balance

fluid pewter Apr 25, 2022, 10:09 AM

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Hey, taking over here! Can you summarise your question/issue?

finite viper Apr 25, 2022, 10:23 AM

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i want to transfer some part of the payment to the platform account

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this is a summarise

fluid pewter Apr 25, 2022, 10:27 AM

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some part of the payment to the platform account
Some part of what payment?

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What kind of Connect accounts/charges are you using?

finite viper Apr 25, 2022, 10:30 AM

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express accounts

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i mean we want to take a fee from every payment

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So we want to collect in platform balances

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understand?

fluid pewter Apr 25, 2022, 10:30 AM

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https://dashboard.stripe.com/test/logs/req_5Lrv39o3iv8cPU
This request is confusing. You're trying to create a transfer on the platform, with the platform account set as the destination

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finite viper Apr 25, 2022, 10:30 AM

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we are using separate charges and transfers

fluid pewter Apr 25, 2022, 10:31 AM

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finite viper we are using separate charges and transfers

Is that a requirement?

finite viper Apr 25, 2022, 10:31 AM

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no, this is the integration

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stripe separate charges and transfers

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i have a question, when we receive a payment, is that amount going to our platform balances? if we dont make any transfer?

fluid pewter Apr 25, 2022, 10:33 AM

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Ok. So for you to take a 'fee', you just transfer the amount less your fee

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i.e. charge $10, fee is $2, so the transfer is for $8

fluid pewter Apr 25, 2022, 10:35 AM

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finite viper i have a question, when we receive a payment, is that amount going to our platfo...

Yes: https://stripe.com/docs/connect/charges-transfers

Creating separate charges and transfers

With Connect, you can make charges on your platform account on behalf of connected accounts, perform transfers separately, and retain funds in the process.

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The payment is created on the platform account

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When creating charges on your platform and separately creating a transfer, the platform can earn money by allocating less of the charge amount to the destination Stripe account, as in the above code example. Assuming that represents a delivery service transaction, with a charge to the customer of 100 USD, a transfer of 20 USD to the delivery person, and a transfer of 70 USD to the restaurant:
See: https://stripe.com/docs/connect/charges-transfers#collecting-fees

Creating separate charges and transfers

With Connect, you can make charges on your platform account on behalf of connected accounts, perform transfers separately, and retain funds in the process.

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