Max-RS-VAT | Stripe Developers | Page 1

crystal horizon Apr 11, 2022, 6:14 PM

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novel cedar Apr 11, 2022, 6:14 PM

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Thanks for generating the thread

crystal horizon Apr 11, 2022, 6:14 PM

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Hi there! Can you provide a session ID or PaymentIntent where you aren't seeing the expected calculation?

novel cedar Apr 11, 2022, 6:15 PM

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hey, let me check

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I am testing locally in a test environment, does that count too?

abstract girder Apr 11, 2022, 6:16 PM

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novel cedar Apr 11, 2022, 6:16 PM

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📎 message.txt

abstract girder Apr 11, 2022, 6:16 PM

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This means the user is trying to purchase in $USD

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Which means EU TO America.

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If it was in the EU would i not process as Euro?

novel cedar Apr 11, 2022, 6:17 PM

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abstract girder This means the user is trying to purchase in $USD

The amounts are in usd but that shouldn't matter for VAT calculations.

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If I use a bulgarian card and billing address, it does calculate the VAT:

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abstract girder Apr 11, 2022, 6:18 PM

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This is true, if the end customer is set to be in EU

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novel cedar Apr 11, 2022, 6:18 PM

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so in this case, the stripe settings are configured as a Bulgarian company:

abstract girder Apr 11, 2022, 6:19 PM

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I don't use checkout every often forgive me just trying to basic troubleshoot.

novel cedar Apr 11, 2022, 6:19 PM

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abstract girder I don't use checkout every often forgive me just trying to basic troubleshoot.

and thank you for that

abstract girder Apr 11, 2022, 6:20 PM

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Wait, I see your config is in Russian.

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Where is the base company based out of?

novel cedar Apr 11, 2022, 6:21 PM

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abstract girder Where is the base company based out of?

Bulgaria

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which is a EU country

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its language uses the cyrilic characters

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but that doesn't matter for VAT calculations

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is this thread accessible to others btw? I'd like my colleagues to be part of this if possible

abstract girder Apr 11, 2022, 6:22 PM

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Yeah, just interested is all. My whole family is from Ukraine Didn't know Bulgarian used Cyrillic.

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Absolutely. they can just click on the thread from the main chat.

novel cedar Apr 11, 2022, 6:23 PM

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ok nice

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is there a way to get the attention of someone at Stripe? It's the first time I am using this

crystal horizon Apr 11, 2022, 6:26 PM

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Hi both! @abstract girder thanks for jumping in to help here. @novel cedar I haven't had a chance to review this whole thread yet (discord is a bit busy right now!)... are there outstanding questions here?

abstract girder Apr 11, 2022, 6:26 PM

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@crystal horizon is here. he will help he is helping like 20 people including me :p

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@crystal horizon - He is stating VAT doesn't calculate. But in the image I see it is calculating so I am a bit confused.

crystal horizon Apr 11, 2022, 6:28 PM

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Got it. This stuff can definitely be fickle. Let me take a look at the specific Checkout Session you provided, Max.

novel cedar Apr 11, 2022, 6:29 PM

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crystal horizon Hi both! <@436934934486188032> thanks for jumping in to help here. <@60753467229...

thanks! Yes so the situation is:

stripe account is configured as a European business (Bulgarian based)
when testing the checkout with a Bulgarian card and billing address, it calculates the VAT (correctly)
when testing the checkout with a Portuguese (EU) card and billing address, it yields a VAT value of $0, which should not be the case

crystal horizon Apr 11, 2022, 6:30 PM

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Max, the session above wasn't completed. Can you try again but complete the session and provide that ID?

novel cedar Apr 11, 2022, 6:30 PM

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ok one sec

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Is this better? I started the checkout process again

📎 message.txt

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I copy pasted the response of this request

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please let me know if I need top copy paste something else

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FYI I did not actually complete the checkout

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I can do that if you want

crystal horizon Apr 11, 2022, 6:34 PM

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Yes please actually complete the Checkout

novel cedar Apr 11, 2022, 6:34 PM

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ok

crystal horizon Apr 11, 2022, 6:34 PM

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That's what I need to look at

novel cedar Apr 11, 2022, 6:34 PM

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done

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ok this is the payment intent: pi_3KnS4OLueXt1u2td02zqjZaA

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I believe I found the issue. The tax registrations section should probably be set to Europe instead of Bulgaria

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which is what we have in the Live mode. However I do not know how to select that

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When I select "add registration" I can only select actual countries and not Europe

crystal horizon Apr 11, 2022, 6:41 PM

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I think there should be two options when you choose a country

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One where it is country specific and one where it will then apply to all of EU

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Can you try removing that bulgaria registration and adding it again?

novel cedar Apr 11, 2022, 6:45 PM

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crystal horizon Can you try removing that bulgaria registration and adding it again?

ok I removed it:

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crystal horizon Apr 11, 2022, 6:46 PM

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What do you see when you put in Bulgaria?

novel cedar Apr 11, 2022, 6:46 PM

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crystal horizon What do you see when you put in Bulgaria?

aha!

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This seems right

crystal horizon Apr 11, 2022, 6:46 PM

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Yep!

novel cedar Apr 11, 2022, 6:47 PM

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I'll test again the checkout process

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Now it does calculate the VAT correctly for a regular customer in the EU

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the only issue I still face is that it does not set the VAT to 0 when I select "purchase as a business" and I provide valid VAT details of a business:

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Is that expected behavior? From what I understood, companies would be exempt from VAT

crystal horizon Apr 11, 2022, 6:59 PM

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I think they should too. Send me the ID after completing the session so I can look

novel cedar Apr 11, 2022, 7:00 PM

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This is a payment intent with that scenario: pi_3KnSSjLueXt1u2td0M2SX3DG

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when looking at the payment details of that checkout example (https://dashboard.stripe.com/test/payments/pi_3KnSSjLueXt1u2td0M2SX3DG), I do not see the provided VAT code of the business anywhere: BG206367496

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Any idea how that could be possible?

crystal horizon Apr 11, 2022, 7:06 PM

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The VAT ID is on the Checkout Session so I do think that worked.

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Looking more why VAT was calculated and not 0

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Ah okay

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So it looks like you input billing details for Bulgaria here

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Which is what is used for the customer

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For EU same country, VAT is charged. See: https://stripe.com/docs/tax/zero-tax#reverse-charge

novel cedar Apr 11, 2022, 7:17 PM

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Oh interesting I did not know that. I'm learning 🙂 Let me test a Belgian VAT

abstract girder Apr 11, 2022, 7:17 PM

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This was mighty educational glad I followed the thread

novel cedar Apr 11, 2022, 7:22 PM

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novel cedar Oh interesting I did not know that. I'm learning 🙂 Let me test a Belgian VAT

Awesome I can confirm that it is working in that scenario too

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One more question. I was running the stripe-cli and it threw these error messages when going through the checkout:

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Any clue about that?

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If not, I can try debugging it with my backend colleague

full marlin Apr 11, 2022, 7:26 PM

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Yeah that is something you have to debug yourself. It's an issue with your local webserver

novel cedar Apr 11, 2022, 7:28 PM

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Ok, will do. Thank you so much for your assistance here, it was super helpful!

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I can confirm that the issue is resolved. I was pointing to the wrong port

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cheers guys!

full marlin Apr 11, 2022, 7:40 PM

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Glad you got it resolved!

#Max-RS-VAT