#DGS Imports-Refund

1 messages · Page 1 of 1 (latest)

hollow bramble
#

Can you give me the refund id?

#

the re_xxx, in text, paste here

pliant orbit
#

re_3Kf9pDLuO5seJRml1Ip7DwRp

#

Is that what you are looking for?

hollow bramble
#

Yes, thanks!

#

I see its status as succeed

#

can you reach out to Support? They may be able to suggest

#

From my view, I don't see any error from our end

pliant orbit
#

Yea that is what I can see too, I have asked the customer to contact their bank to see if there are any issues on their end. Hopefully, they can resolve it.

#

If not how do I reach out to support or contact them I tried doing this and it bought me here to this Discord group.

hollow bramble
#

Did they tell you in live chat to go here?

#

I suggest to open an email conversation

pliant orbit