Anomalos - Support | Stripe Developers | Page 1

raven osprey Apr 1, 2022, 4:11 PM

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Hi 👋 this is a public forum where anyone can access the information you type here.

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If you need private assistance the best thing to do is write in to Support
https://support.stripe.com/contact/email

uncut sage Apr 1, 2022, 4:12 PM

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they are offline and mail doesn help bc it needs to be done very quick

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the problem may not be on ur side but i need help

raven osprey Apr 1, 2022, 4:14 PM

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Unfortunately that is all I can offer. I'm just here to help developers integrate Stripe APIs

uncut sage Apr 1, 2022, 4:14 PM

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Can u connect me in live chat with someone who knows

raven osprey Apr 1, 2022, 4:16 PM

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Unfortunately I cannot

analog ibex Apr 1, 2022, 4:17 PM

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@uncut sage even if you contact Stripe live support, they won't do anything. Your business is considered as too high risk for them to handle your payments.

uncut sage Apr 1, 2022, 4:18 PM

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I earned some money, what about them

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??

raven osprey Apr 1, 2022, 4:29 PM

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I would reach out to Support to get clarification.

uncut sage Apr 1, 2022, 4:30 PM

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i cant lose the money, i invest some of them

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and i will lose both the received and what i paid for the products i resell ???

analog ibex Apr 1, 2022, 4:32 PM

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uncut sage I earned some money, what about them

As they said in the e-mail, amounts that weren't wired to your bank account will be refunded to your customers.

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Try to reach the support to limit your losses.

uncut sage Apr 1, 2022, 4:33 PM

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so they receive their money and products

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thats what you are saying ?

analog ibex Apr 1, 2022, 4:34 PM

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If you have any way to cancel products delivery, you can limit some of the loss. But otherwise, if any of your demands to appeal this decision fails, yes.

#Anomalos - Support