#dorf-applepay-connect

1 messages · Page 1 of 1 (latest)

faint void
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Hello! What issues are you seeing?

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What is the code that resulted in that error from the screenshot?

civic sapphire
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In this documentation, it says we have to activate it directly within the connect account dashboard

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I will send the code snippet in a second

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Google Pay is working fine with the connect account

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The issue is only apple pay

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@chrome gust Adding in our lead dev

faint void
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Did you already register the apple pay domain with the connect account?

chrome gust
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Yes

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Our domains are registered

faint void
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Backing up for a second - what specific line of code/request is triggering the error from the screenshot you sent over earlier?

chrome gust
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This is how I registered the domain

faint void
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Yes, but @civic sapphire sent over an image earlier:

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Is that the core issue, or is the problem something else (like you're not seeing apple pay show up at all)?

chrome gust
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Yeah, That's the one,

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It shows apple pay in private windows

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But doesn't work

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and It doesn't show in normal window.

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at all

faint void
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Apple pay always shows up in incognito mode - if it's not showing up in non-private windows that indicates something is wrong with the domain registration. Do you have an example site I can look at, that should be showing apple pay?

chrome gust
civic sapphire
chrome gust
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If I go here, and I check

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I see the stripes apple pay

civic sapphire
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you can check it at stage.bask.health

chrome gust
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I can see it in normal windows

civic sapphire
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this has a testing stripe connect account

civic sapphire
faint void
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What is the account ID/

civic sapphire
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acct_1KRhrLC0RqAW3hb7

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This is the production ID

faint void
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That account only has a single domain registered to it - stripe.com . Did you mean to register stage.bask.health?

civic sapphire
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yes, stage.bask.health and bask.health

faint void
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Those domains aren't registered for that account - you need to register them for that account

civic sapphire
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We just tried to do it agian, can you check agian

faint void
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Yup, I see them now

civic sapphire
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Ok, and can you see them for our test connect account: acct_1KQz3RKeyC0h3UUx

faint void
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You can't test apple pay for test-mode only connect account - the registration has to be done in live mode, which won't work for connect accounts that are only connected in test mode

civic sapphire
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But can we use this account: acct_1KRhrLC0RqAW3hb7 in test mode?

faint void
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Yes, accounts that are connected in live mode can be used in both live and test mode

civic sapphire
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we are still seeing this error

chrome gust
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I have updated this connect ID

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into stage.bask.health

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But still seeing this error

faint void
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This is for stage.bask.health, correct? Do you have a test login I can use so I can test his out on my end?

civic sapphire
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stage.bask.health, just proceed through the questionaire, answering No for the questions. Upload any photos, just use a valid phone number and DOB >= 18 and you will get to checkout

faint void
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This will be much easier if you provide a test login for us to use so that a few of us can try this out on our end

civic sapphire
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@chrome gust

chrome gust
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Local123@

civic sapphire
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they want to just skip the verification

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and signup

chrome gust
faint void
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and how do we get to the apple pay page?

chrome gust
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just proceed through the questionaire, answering No for the questions. Upload any photos, just use a valid phone number and DOB >= 18 and you will get to checkout

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Shall I send a video of how you can do it?

faint void
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I don't see apple pay anywhere

chrome gust
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That's the problem

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This is where it should show Apple pay

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Below the Credit or Debit Card box

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IT shows in private window

faint void
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Gotcha! Let me dig a bit further then

chrome gust
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Cool

faint void
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The console logs show that the stripeAccount set is for acct_1KQz3RKeyC0h3UUx, which is only connected to your platform in test mode. As I explained earlier, you need to be using a connect account that is connected in live mode in order to properly register it for apple pay

chrome gust
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One Sec

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Can you check now please?

faint void
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Yup, I see Apple Pay show up now

chrome gust
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In normal

faint void
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Yes

civic sapphire
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but it still does not work.

faint void
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The registration works correctly now, but it looks like there's still bugs elsewhere in your code - from the logs on the account, it looks like you're incorrectly trying to create the customer in live mode instead of test mode, so you'll need to fix that