#isaacs - Connect

1 messages · Page 1 of 1 (latest)

zealous root
dusk swallow
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Is this my job, as the platform?

zealous root
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Hello! Can you provide more details? What type of connected account is this, Standard, Express, or Custom?

dusk swallow
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I'm not sure? I think it's Standard.

zealous root
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Standard accounts have full Dashboard access and should be able to get their API keys from the Developer section there.

dusk swallow
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No, they're Custom, actually

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sorry

zealous root
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Ah, okay, Custom accounts do not have any Dashboard access at all and they cannot make API requests on their own.

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For Custom accounts you as the platform need to do everything.

dusk swallow
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So, high-level, we'd like to be able to manage their account, submit charges for their customers, etc. It's a metered billing and payment plan management service.

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What's the limitation on Standard accounts?

zealous root
tepid iris
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A friend of @dusk swallow here. Is it possible to retrieve public (pk_...) keys via the API for a Standard account our Connect app created?

zealous root
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No.

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But you shouldn't need to.

tepid iris
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Thank you for clarifying!

zealous root
tepid iris
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We were hoping to smooth out our on-boarding with a helpful screen showing the JS needed that included the key, but nbd to link to their Dash. Thank you so much for your help!

zealous root
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Hang on, I want to make sure you're going down the right path...

tepid iris
zealous root
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If the Standard account is using their own publishable key that activity is not going to be associated with your platform account.

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Why would you as the platform be directing your connected accounts to use their own publishable key?

dusk swallow
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In order to collect payment methods from their customers on their website.

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I guess they'd have to be sure to use the pk of the connected account, not their own independent account?

zealous root
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Typically you as the platform would give them code to use which contained your platform's publishable key and their connected account ID.

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That way the requests made by that code will be associated with your platform.

dusk swallow
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Right, so we give them a code snippet, and say "Here's what you put in the page to collect payment info", if I'm understanding that correctly?

zealous root
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If that's your goal, yes.

tepid iris
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"@last erminebues is like the grandmaster in the park playing 8 people at chess right now." - @dusk swallow -- Thank you for you help, @zealous root !