Faiz - Subscriptions | Stripe Developers | Page 1

toxic grail Mar 11, 2022, 6:10 PM

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Sometimes, users accidentally delete a price

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What do you mean?

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And how are you integrated into Stripe subscripitions?

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I ask about the integration because you can add a new price/product using the API
https://stripe.com/docs/api/subscriptions/update#update_subscription-items

steep spindle Mar 11, 2022, 6:14 PM

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toxic grail What do you mean?

We get support tickets saying they've removed a price during cleanup of their account without knowing the price was for our CRM - we're working on preventing this but still need to know if a restore is possible at all

steep spindle Mar 11, 2022, 6:15 PM

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toxic grail I ask about the integration because you can add a new price/product using the AP...

Yes we are creating the product/price using the API, but we can't restore if the same product / price is deleted

toxic grail Mar 11, 2022, 6:16 PM

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Can you share a Request ID where you attempted to re-apply the product/price and the error it returned?

steep spindle Mar 11, 2022, 6:21 PM

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Let me check and get back to you on this

#Faiz - Subscriptions