Carlos Mascarenhas - Invoice message | Stripe Developers | Page 1

ripe geode Mar 10, 2022, 6:24 PM

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Hi, can you explain the situation a bit more? I'm not really clear what you mean by this.

split heron Mar 10, 2022, 6:25 PM

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I have a subscription created where automatic billing has been disabled

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ripe geode Mar 10, 2022, 6:26 PM

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Okay.

split heron Mar 10, 2022, 6:27 PM

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split heron Mar 10, 2022, 6:27 PM

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split heron

this is my client's invoice history

ripe geode Mar 10, 2022, 6:28 PM

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Okay. Yes so for some reason the automated billing is not available.

split heron Mar 10, 2022, 6:31 PM

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My user created a trial subscription. Then he switched plans twice. When billing day came around, Stripe didn't do it automatically and turned off billing.

ripe geode Mar 10, 2022, 6:31 PM

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Okay, do you have the IDs for the requests when the subscription was updated?

split heron Mar 10, 2022, 6:32 PM

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Can you parse by customer id?

ripe geode Mar 10, 2022, 6:35 PM

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Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

split heron Mar 10, 2022, 6:37 PM

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upgrade: evt_1KX4rgANR34g5yeQsNncRIuO

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downgrade: evt_1KX4s4ANR34g5yeQswQiv0zG

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customer.subscription.trial_will_end: evt_1KXlQuANR34g5yeQNGd8yAxk

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customer.subscription.updated: evt_1KYqsWANR34g5yeQfyK69BnZ

ripe geode Mar 10, 2022, 6:48 PM

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Looking into this

split heron Mar 10, 2022, 6:48 PM

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ok

ripe geode Mar 10, 2022, 6:50 PM

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Okay so trial ended. then an invoice was generated for R$ 218.90. This was closed because the subscription was canceled.

split heron Mar 10, 2022, 6:56 PM

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ok

split heron Mar 10, 2022, 7:11 PM

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thanks

ripe geode Mar 10, 2022, 7:12 PM

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Is this the behavior you expect?

#Carlos Mascarenhas - Invoice message