nadiya-pm | Stripe Developers | Page 1

formal lance Mar 9, 2022, 8:17 AM

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Hi there! I was wondering if you have a request id I could look at please?

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In general, this error occurs when the field is not defined for the specific request you are trying to make.

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But please let me look at it for you to confirm and provide you with the right advice to fix this error 🙂

misty comet Mar 9, 2022, 8:27 AM

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hello

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req_5rWrCKsct0hpWi

misty comet Mar 9, 2022, 8:51 AM

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@formal lance

formal lance Mar 9, 2022, 9:11 AM

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Have you turned on the payment methods on your dashboard settings?

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For your information, the amount is provided by the cent, i.e. 10 is equal to 0.10 yen

misty comet Mar 9, 2022, 9:12 AM

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misty comet Mar 9, 2022, 9:12 AM

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formal lance For your information, the amount is provided by the cent, i.e. 10 is equal to 0....

i see

formal lance Mar 9, 2022, 9:12 AM

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https://stripe.com/docs/currencies#minimum-and-maximum-charge-amounts

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And the minimum yen accepted is 50 yen 🙂

misty comet Mar 9, 2022, 9:14 AM

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oh! let me check the payment amount

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btw, the same on test mode works perfectly

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it doesnt check for minimum and maximum amount on test mode?

formal lance Mar 9, 2022, 9:18 AM

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It should also check for test mode, is there an examlpe where the payment succeeded in test mode?

misty comet Mar 9, 2022, 9:18 AM

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let me check for that

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yes! you're right. i was testing with amount 50+ on test mode

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this is yen or cent?

steel thicket Mar 9, 2022, 9:36 AM

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yen

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JPY doesn't have a subunit so it doesn't need to be multiplied by 100 like other currencies. see https://stripe.com/docs/currencies#zero-decimal

misty comet Mar 9, 2022, 9:37 AM

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i pass amount like this

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ah i see

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understood

misty comet Mar 9, 2022, 9:38 AM

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formal lance For your information, the amount is provided by the cent, i.e. 10 is equal to 0....

so this is?

formal lance Mar 9, 2022, 9:39 AM

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The minimum amount should be 5000 🙂

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Which is equivalent to 50 yen

misty comet Mar 9, 2022, 9:39 AM

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sorry, you said there is no subunit in jpy

steel thicket Mar 9, 2022, 9:39 AM

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not sure that's true @formal lance

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amount:50 is 50yen. it's $0.50 if the currency is usd, but for JPY it means 50 yen since yen is a zero decimal currency.

misty comet Mar 9, 2022, 9:41 AM

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okay, understood.

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Thank you so much for your time. i've been on this issue since yesterday.

#nadiya-pm