wilson-payment | Stripe Developers | Page 1

low mortar Mar 8, 2022, 6:11 AM

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Hi there, can you copy and past the request ID here?

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Let's use this thread to continue the discussion @steady widget

steady widget Mar 8, 2022, 6:14 AM

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get

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thx

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wait a moment, our IT guy is looking for the transaction and copy its req id

low mortar Mar 8, 2022, 6:24 AM

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No worries, I can just type

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OK, based on the log (https://dashboard.stripe.com/logs/req_JiwUqwg2zLsvVa) this card is declined by the issuer bank. The bank returned the decline code do_not_honor

steady widget Mar 8, 2022, 6:26 AM

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📎 message.txt

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POST /v1/invoices/in_1KavxoGC4xZoWchkjk09Nts7/pay 402 ERR

low mortar Mar 8, 2022, 6:27 AM

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Hi there, I've removed the screenshot

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Discord is a public place so please avoid sending sensitive info over

steady widget Mar 8, 2022, 6:27 AM

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are you sure that declined by the issuer bank?

low mortar Mar 8, 2022, 6:27 AM

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Yes, that's what the log says.

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You can contact the customer and ask them to use another card

steady widget Mar 8, 2022, 6:39 AM

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got it , thanks a lot

#wilson-payment