#Sam Chilles - Transfers to IN Accounts

1 messages · Page 1 of 1 (latest)

lusty kiln
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Hello! This is very much a question best suited for support, but to my knowledge you cannot transfer money to an IN account from another country.

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Where to check what is our "Platform's region"?

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That's the country your Stripe platform account is in.

sand quail
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Thanks for a quick reply. I registered on Stripe in India only

lusty kiln
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But this isn't something I know a lot about, you should contact support for a much better answer. 🙂

sand quail
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what is support's mail?

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also 1 question....

lusty kiln
sand quail
# sand quail also 1 question....

As far as I know, I cannot send funds directly to the bank accounts...this feature is available only in US...

But what I want to do is...transfer money from my stripe account to other person's stripe account...
Is that possible?

sand quail
lusty kiln
sand quail
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that thing only gave me that error mentioned above

lusty kiln
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Did that error come from the API?

sand quail
sand quail
lusty kiln
sand quail
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const paymentIntent = await stripe.paymentIntents.create({
payment_method_types: ['card'],
amount: 1000,
currency: 'inr',
application_fee_amount: 123,
transfer_data: {
destination: 'acct_1KZfReSAmW8F0vkV',
},
});

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but nothing is happening...the page just keeps on loading...not even an error

lusty kiln
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I can see some of the requests related to that account, but yeah, you would need to talk to support about these issues.

sand quail
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ok

sand quail
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^ this is the request id

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from logs

lusty kiln
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It looks like your destination charges are succeeding.

sand quail
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nor in my account

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I mean receiver's balance is not getting updated

lusty kiln
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You should see their pending balance increasing.

sand quail
lusty kiln
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Don't use the Dashboard, use the API to check the detailed balance information, including the pending balance.

sand quail
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ok...checking out the API docs

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I tried to get account details using API...but it says that my key does not have access to the account

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I am using my testing mode's key now

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and passed account id is also of a test account

lusty kiln
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You should be using your platform's secret key and the connected account's ID and you should be able to get the balance from the connected account.

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Or, if it's a Standard connected account, you can use that account's secret key by itself.

sand quail
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2nd one, right?

unknown.png
lusty kiln
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Looks like your account ID is wrong.

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It's got some extra stuff around it.

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That %7B%7B stuff should not be there.

sand quail
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it's 1am here and I am too much tired now..so making silly mistakes

sand quail
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but where to check that account's balance?

sand quail
lusty kiln
sand quail
lusty kiln
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That seems like a request to your own API, not to the Stripe API, and not for a balance. Can you show the code you're using to fetch the balance from the Stripe API?

sand quail
lusty kiln
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You're not specifying the connected account there.

sand quail
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and got this response:
{
object: 'balance',
available: [ { amount: 0, currency: 'inr', source_types: [Object] } ],
connect_reserved: [ { amount: 0, currency: 'inr' } ],
livemode: false,
pending: [ { amount: 9646, currency: 'inr', source_types: [Object] } ]
}

sand quail
lusty kiln
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You need to add the stripeAccount part as shown in the docs I linked above to make the request on the connected account instead of your platform account.

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See the Node code snippet in the docs linked above.

sand quail
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ok

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this snippet?

unknown.png
lusty kiln
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Yes.

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That's a request to create a Customer, but the important part is where the stripeAccount is specified, meaning that request will be made on the connected account.

sand quail
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whose email to enter?

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mine or customer's?

lusty kiln
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There's no email invovled.

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Again, that's an example for a different API call.

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But the technique is what you need to use.

sand quail
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ok...I got what you mean

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stripe.balance.retrieve({stripeAccount: 'acct_1KZfReSAmW8F0vkV'}, function(err, balance) {
if(err) {
console.log(err)
} else {
console.log(balance);
}
})
this is the new code for the API call

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It sent this object:
{
object: 'balance',
available: [ { amount: 0, currency: 'inr', source_types: [Object] } ],
livemode: false,
pending: [ { amount: 0, currency: 'inr', source_types: [Object] } ]
}

but the pending balance is still 0

inner sequoia
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Hello. Taking over for Rubeus here as they have to step out

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Are you expecting a different value for pending balance?

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Also can you send the request ID for that last request?

sand quail
sand quail
inner sequoia
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That appears to be a different request ID

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The one you shared is for creating a paymentintent

sand quail
inner sequoia
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Sorry, what's your question?

sand quail
# inner sequoia Sorry, what's your question?

I want to transfer money from one stripe account to another. So, for that I did transfer as shown here
https://stripe.com/docs/connect/add-and-pay-out-guide?integration=with-code
But after doing that I got an error...it says
Funds can't be sent to accounts located in IN because it's restricted outside of your platform's region; please contact us via https://support.stripe.com/contact for details.

After googling the error I found a possible solution on stackoverflowhttps://stackoverflow.com/questions/57850563/fund-cannot-be-sent-to-accounts-located-in-us-because-its-outside-of-your-platfo
it says to use the payment intent thing to transfer money....
so, I did that

Pay out money

Add money to your Stripe balance and pay out your sellers or service providers.

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

Stack Overflow
Fund cannot be sent to accounts located in Us because its outside o...

await stripe.transfers.create({
amount: amount,
currency: account.default_currency,
source_transaction: chargeId,
destination: accountId
});
from stripe account (uk) to Us stripe conne...

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I had made a stripe account in India...so y is it not considering my platform to be located in India?

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Is there any way to check the platform region's location?

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another question...y all these accounts are restricted?

unknown.png
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what additional info is required?

unknown.png
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for another acc it shows this(this one is a test account)

unknown.png
inner sequoia
sand quail
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then y is it saying that funds can't be sent to accounts located in India...
transfer is from an Indian account to another Indian account

inner sequoia
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Can you share the 2 account IDs?

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So I can look further

sand quail
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if u want to see the req id of transfer err, I will make a req and send it

sand quail
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Receiver's id: acct_1KZfReSAmW8F0vkV
My account's id: acct_1KYGLZSHiZZTdaXJ

sand quail
inner sequoia
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Thanks

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Was about to ask for that as well

sand quail
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👍 😁

inner sequoia
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Oh

sand quail
inner sequoia
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The requests you sent were for seperate charges and transfers

sand quail
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also, what is the possible solution in my case(for Indian account)
I want to collect payment from vendor(I did that successfully)
after that...I want to send a part of this payment to other user.
I don't want to send the payment immediately when vendor pays me, I want to send after a condition is met(for example: after 10 days)

sand quail
inner sequoia
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Yes to the above question

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As far as I know the only way to do this with an indian platform is with destination charges, specifying transfer_data

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However, you won't be able to send after a condition is met (like you want)

sand quail
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there were no errors, but the balance in destination account is not updated

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destination acc id: acct_1KZfReSAmW8F0vkV

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this is the code I used:
app.get("/transfer", async function(req, res) { const paymentIntent = await stripe.paymentIntents.create({ payment_method_types: ['card'], amount: 1000, currency: 'inr', transfer_data: { destination: 'acct_1KZfReSAmW8F0vkV', }, }); console.log(paymentIntent); })

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are there any more steps to do after creating a payment intent to transfer the money?

inner sequoia
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Yeah

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Looks like yours is stuck in requires_payment_method

sand quail
sand quail
inner sequoia
sand quail
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I highly appreciate Stripe team's support for putting time and effort into solving this 🙌
Thanks for that 😁

inner sequoia
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This thread will be archived

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But you can always ask another question in the main channel

sand quail
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ok fine.
Have a great day/night.
Again, thanks to the entire team

inner sequoia
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Same to you. No problem!