#Adi-subscription

1 messages · Page 1 of 1 (latest)

timid hearth
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Now what if user just cancels subscription on 8th March then he will not be charged is that correct?
correct!
But next day i.e 9th March if user again come up and tries to subscribe $10 plan then will trial period again start
it depends exactly what you do in the API here. But if the subscription is on a trial, it will still be on a trial(until the 9th) regardless of changing the plan. You can remove the trial period by setting trial_end:"" in the API call to update the subscription, if you would like to.

oak mango
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On 8th March if user cancelled subscription he will not be charged. (and user will be switched to free plan) Now after 9th March lets say on 12th March user again comes and tries to subscribe to same $10 plan i.e upgrade plan from free plan then will trial period again start or not?

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If trial period starts again then that is not good for me because user will everytime come and use my application for 5 days and on 5th day cancel subscription. Again he can repeat same procedure so in short he is not paying but just using application for free

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Note: I am not using any APIs just using prebuilt checkout page and customer billing portal

oak mango
timid hearth
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tries to subscribe to same $10 plan i.e upgrade plan from free plan then will trial period again start or not?
the trial period remains as it was(so if there was no trial, there isn't one now).

timid hearth
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make sure you test all this in test mode too!

oak mango
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ok sure.

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Subscriptions API directly to manage this.
I am trying to avoid doing changes through API

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I just wanted to know if once user upgrade plan from free plan to paid which has 7 day trial now if on 5th day user cancelled subscription then he will not be charged. Now user is not active for 2 days lets say he again comes back and tries to upgrade plan from free to paid then will trial period again start?? or he will be charged immediately??

timid hearth
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the trial period won't change. The Customer Portal doesn't ever start or edit trial periods and it doesn't use the details of any trial period defined on the plan.

oak mango
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you mean to say next time user comes to upgrade plan then he will be charged immediately??

vagrant osprey
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Hey there 👋 jumping in as @timid hearth needs to step away.