#Safdar Ali-payment-hold
neat gust
i got this emial from stripe
We’re still having trouble sending requests in test mode to a webhook endpoint associated with your Nano Silver & Gold Rock Shilajit account. Stripe sends webhook events to your server to notify you of activity in your Stripe account, such as a completed payout or a newly-created invoice.
The URL of the failing webhook endpoint is: https://nanosilver.co.nz/?wc-api=wc_stripe
You (or someone on your team) configured your Stripe account to send events to that URL. You can change your account’s webhook endpoints from the Dashboard.
team provided this like
https://stripe.com/docs/radar/reviews/auth-and-capture#using-the-api-to-automatically-capture-approved-payments
but where to update this code exacty
minor plinth
Sounds like there's an issue delivering events to your webhook! Have you investigated that?
neat gust
i dont know how to investegate that .. could pls help me out
minor plinth
Do you maintain the code at https://nanosilver.co.nz/?wc-api=wc_stripe ?
neat gust
Sounds like there's an issue delivering events to your webhook! Have you investi...
i have deleted old hook and created new hook .. in staging its working fine ..but in live its creating an issue
minor plinth
Can you share an Event ID that's failing? (evt_xxx)
neat gust
"id": "evt_3KYHw2DbH3jXy1Df0l8MXUWX",
minor plinth
We received a 200 response for that event so as far as we know everything was delivered successfully
neat gust
but why its getiing uncaptured ..in stripe and eevn in our backend also its showing order Status us HOLD
minor plinth
I assume you're referring to a payment with Stripe. Can you share the ID of the Payment Intent concerned?
neat gust
"payment_intent": "pi_3KYHw2DbH3jXy1Df0XBVt6wW",
minor plinth
That Payment Intent has been cancelled, but prior to that it was uncaptured yes
You pass capture_method: 'manual' on create: https://dashboard.stripe.com/logs/req_OKnqSPiGnpFK18