#-ArsalaN.*110-Account

1 messages · Page 1 of 1 (latest)

rich flame
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@spark roost Please stick with email support. Our friend in Support would be the best resource to assist

spark roost
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Hey, they're not helping via email that's the reason I'm trying my luck here

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The live chat option is also disabled.

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@rich flame any chance you could connect me to an admin who could fix this issue via chat or a call?

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It's been more than 25 days and my issue isn't resolved yet.

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I would really be thankful to you if you could help.

rich flame
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What is your email used for the ticket? I will try to flag it internally

spark roost
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Thank you so much!

rich flame
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Can you tell me the title of your latest conversation?

spark roost
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So at first I removed my company's bank account and added my personal payoneer's account (I trusted an idiot who said we could withdraw some funds to our payoneer) right after I changed the details of my bank account I requested for a payout of $10 and instantly my account was compromised and they asked for identity verification, then I verified my identity, then they asked for credit card verification, I even did that and then they said their team's going to review my case and then finally they said my account will be compromised and they issued refunds for all of my recent payments.

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I didn't knew about the discord group.

spark roost
rich flame
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@restive patrol please be civil. I am helping @spark roost here

proper condor
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@restive patrol You're not being helpful right now - please just leave us to help them.

spark roost
spark roost
proper condor
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They've been banned - sorry about that

spark roost
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Thank you!

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Kindly review my case again or atleast tell my why my account was compromised so I could fix the root cause.