#annabanana-customer-portal

1 messages · Page 1 of 1 (latest)

scarlet iron
#

Hi there, can you give me a screenshot so I can understand better?

cosmic steppe
#

I'm also trying to understand why I can see all the plans here under the customer account session, yet invoices have to come separately for each plan and ultimately show up as separate statements for the customer

scarlet iron
#

Can you share with me your merchant ID? you can find it from the Stripe Dashboard -> Settings ->Account Details

cosmic steppe
#

im assuming its that

scarlet iron
#

Yes, that's correct. Can you also share with me the customer ID?

cosmic steppe
#

as in my test customer?

scarlet iron
#

Yes

cosmic steppe
#

cus_L6cpD6T0DU9eGv

scarlet iron
#

Got you, give me a sec

#

To answer your first question - I'm afraid there is no API to customize the title of the subscription. Stripe generates a title based on the included products i.e., Test product and Sparq Product

#

Each subscription will have its own billing cycle (and invoice) even if the billing anchor dates happen to be the same. It gives your the flexibility of adjusting the subscription separately in the future.

cosmic steppe
#

Is there a way to change the title of the subscription and related product name then so that I can note which location the subscription is part of

#

because it's annoying for the customer to receive 10 lines on their credit card statement if they're paying for 10 locations.. that can just stay on the invoice instead of transferring as separate things they need to audit for every time, especially when they're billed the same date

scarlet iron
#

You can always use metadata to store additional information about the subscription (i.e., location)

If you want the customer pay all items in one invoice, consider including all items in the same subscription. Also you can use the invoice's description field to add custom message in the invoice.

cosmic steppe
scarlet iron
cosmic steppe
#

yeah it's just not as intuitive for someone reading the invoice to break it out

#

because the memo is just a blob of text to summarize rather than a quick note for each item within the subscription