#unisonwork - Hold Payment
neon cypress
Both credit card, ACH through an api initiated invoice in the connect model. We want one member to be able to pay another member with funds that are authorized by the bank.
We "platform" do not want to be responsible for refunding paid invoices if a customer uses incorrect payment information.
dapper crane
As the platform, what type of Connected Accounts are you using?
neon cypress
individuals worker getting paid by individual client. Connect / custom
dapper crane
Are you using Destination Charges or Separate Charge & Transfers?
neon cypress
Thats a great question. We are reading it now.
dapper crane
With destination charges, they don't transfer until the transaction settles. With separate charge & transfer, if you include the source transaction when creating a transfer the transfer will only go through when the source transaction settles
Although there is no way you as the platform can be independent of disputes arising from things like stolen cards or the like.
neon cypress
Even if we use direct charges are we liable?
dapper crane
Direct charges are not recommended for accounts other than Standard.
neon cypress
Can we modify the Standard form for onboarding to focus on individual users other then businesess?
dapper crane
No that's not how this system is intended to work.
neon cypress
Can we use "radar" to reduce fraud?
neon cypress
Although there is no way you as the platform can be independent of disputes aris...
What does "settles" mean? In our app the worker submits an invoice to the client for payment.
dapper crane
Yes but the card issuer or bank does the actual funds transfer. In this case settles means the institution involved has approved the transfer and the money has landed in your (the platform's) account.
neon cypress
If someone pays another member using a fake credit card who is liable?
Do you have a tutorial that shows the onboarding process for the Standard form for an individual?
dapper crane
In the stolen card scenario, the platform is responsible for the dispute. An example would be Lift. The driver does not have anything to do with accepting the payment so they are not involved in the whole funds transfer process.
I would advise you to seriously review the matrix of Connect accounts here: https://stripe.com/docs/connect/accounts
to determine which account type best fits your needs
neon cypress
Thank you, we appreciate everything. We will read over the docs now.
dapper crane
It's a complicated landscape. I hope those docs clear things up!