kylemarlin - incomplete subscriptions | Stripe Developers | Page 1

tall flume Feb 3, 2022, 4:31 PM

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You'll generally want to use the 0341 test card for testing various subscription renewal failures, you can attach it to a customer but all payments will decline

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How are you creating these subscriptions?

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You need to make sure you confirm the payment for the invoice:
https://stripe.com/docs/billing/subscriptions/build-subscription?ui=elements#complete-payment

Build a subscription

Create and manage subscriptions to accept recurring payments.

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This is necessary to handle payment authentication

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All cards payments for India-issued cards must be authenticated:
https://support.stripe.com/questions/rbi-regulations-affecting-payments-from-india-issued-cards

RBI regulations affecting payments from India issued cards : Stripe...

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wanton shale Feb 3, 2022, 4:39 PM

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It would appear we create the customer via the API, and then create the subscription via the API (sending the customer, plan, quantity, cancel_at_period_end (false), default_tax_rates and proration_behavior).

tall flume Feb 3, 2022, 4:41 PM

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Sure -- you still need to manage payment authentication for indian cards

tall flume Feb 3, 2022, 4:41 PM

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tall flume You need to make sure you confirm the payment for the invoice: https://stripe.co...

You may want to use this flow for those customers instead

wanton shale Feb 3, 2022, 4:44 PM

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Is there any documentation to handle this from the backend? We handle all our communication with Stripe using the node.js API.

tall flume Feb 3, 2022, 4:45 PM

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Handle what, exactly?

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authentication need to be done client-side with the customer on session

wanton shale Feb 3, 2022, 4:50 PM

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Actually looks like I answered my own question. https://stripe.com/docs/api/subscriptions/create

It looks like we just should set allow_incomplete to error_if_incomplete.

Stripe API reference – Create a subscription – curl

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After reading more about the India changes, it sounds like we couldn't use our backend only solution, as the customer wouldn't be on the site, if I'm understanding this correctly.

tall flume Feb 3, 2022, 4:52 PM

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Yes, error_if_incomplete should have the response error instead, if that's what you want, but I was trying to explain how you can go about resolving the incomplete status to get the subscription active

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Correct - authentication is required by regulation, the customer must be online to authenticate payment in your client app, currently

wanton shale Feb 3, 2022, 4:54 PM

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Ah okay, that was the part I wasn't understanding. I'll pass along the information here to my higher-ups. You've been very helpful. Thanks so much!

#kylemarlin - incomplete subscriptions