#xxxxx-CreditCard
1 messages · Page 1 of 1 (latest)
i am using createSource to add the credit card for doing the payment.
And deleteSource for deleting.
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I am not sure how can i fix this problem.
When you mentioned your customer was not permitted to do so, do you mean the call to detach above failed on your end?
yes.
Why is it so we have to add another account then only we can remove first?
I am confused, why is it so.
@verbal escarp can you share the request id where the detach failed?
Sorry I don't have request Id , I just want to ask why we have to add another card to delete the previous one.
we can't investigate any further without a request id. it'd be great if you can share with us the request id or even the payment method id which you were trying to detach
where i can find the request id?
if you login to https://dashboard.stripe.com/test/logs?success=false - you should be able to see a list of failed requests. There's an ID for each one that looks like req_123 - you can copy and paste the relevant id for us to take a look