#Assassinguy2623-receipts
knotty walrus
nope not in test mode
next latch
can you share the ID cus_xxx of a Customer where you expect them to get an email and they're not getting one?
knotty walrus
is there a param I need to pass through in create_checkout_session to enable automatic sending of reciepts? Checked docs but could not find anything significant
next latch
nothing I'm aware of they you need to explicitly pass on the API ,no.
knotty walrus
can you share the ID `cus_xxx` of a Customer where you expect them to get an ema...
cus_L2EYJhOmO2mI3E
they are attached to a subscription and that has an invoice that has been marked as paid
I have the option to generate/send invoice/payment-receipt to the customer manually but I want a receipt to at least be sent automatically upon payment
next latch
I see an email sent to the customer on Jan 26th, related to creating a subscription on that day(https://dashboard.stripe.com/payments/pi_3KMCs9EbNSy47nqJ1bViDrr4)
you can see it in the Receipt history section, and I checked internally and we did send an email to that address. Was there a different payment where you expected to see a receipt?
knotty walrus
believe that was triggered by me manually
next latch
ok
knotty walrus
should I create a test payment and see if it works this time?
because from what you're saying it should automatically send a receipt upon payment right?
next latch
well one thing is you only turned on the setting a few hours after that email
next latch
well I mean, you turned on the setting at 9:54 https://dashboard.stripe.com/settings/security_history?action=6389d2c3 which was after that payment already happened
it's not retroactive
knotty walrus
ok thats strange maybe I forgot to click the save button or something - will try another test payment now and see what happens
knotty walrus
but you said you only send reciepts in live mode so how do I know if its working or not?
next latch
yeah, I know
you just have to trust it really
I can't tell you to test in livemode, it's not really allowed, but I don't have any perfect answer here unfortunately. The way you have things set up now seems totally fine and will work.
knotty walrus
ok thanks so much