#Suraj

1 messages · Page 1 of 1 (latest)

proud flume
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Hi! What is your question?

novel cargo
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yes, i am currently using destination charge

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i have customer having multple cards and my all connect account is manual type payments

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i want to remove one card from cusomer account, how can i get refund on deleted card ..??

proud flume
novel cargo
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thats ok

novel cargo
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regarding refund if that method is used in previously cards

proud flume
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I'm not sure I understand the question. But after you detach a card from a customer, you can still refund a payment if needed.

novel cargo
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yes, i want refund to that detached card ..??

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that is already used in past for particular payment

proud flume
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Have you tried to refund the payment and got an error message?

novel cargo
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no i have not tried, that is why asked first

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did you got my question, what am asking about ?

proud flume
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There are two ways to refund a Payment:

  • Directly in the Stripe dashboard, when looking at a specific payment there is a "refund" button in the top right
  • Or with the API https://stripe.com/docs/api/refunds/create
    And if you detached the PaymentMethod it shouldn't change anything, you can still do the refund.
novel cargo
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Let me explain my quesion in detail

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one customer has 3 cards respectively.

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he make a payment from 1st card and send to connect and make a hold on that for $10

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later on when detached 1st card from his account. Then decided to make refund of $10, then which card get credited of that balance, because 1st card is not there ..?

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or stripe manage on their end and send to 1st only if it is attached or detached ..?

proud flume
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You mean that an end user paid on your website $10 with a card (destination charge). Then you detach the card from the customer. And later you want to do a refund. Is that accurate?

novel cargo
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yes

proud flume
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Then the refund will be sent back to card used to pay the $10. It doesn't matter if you detached the card or not. The refund will work as expected.

novel cargo
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ok

proud flume
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Detaching a card means that you won't be able to create new payment for that card going forward. But you can still process refunds.

novel cargo
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ok sure

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thanks for everthing

novel cargo
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so, is this link works in my case

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??

proud flume
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Are you trying to remove a card from an end user, or a Connected account?

novel cargo
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remove a card from an end user

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like card_xyasasa12Z1Bk2XHyLsnXl

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from customer cus_JdEcCmbhIjIqmm

proud flume
novel cargo
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ok how i can know i have card or PaymentMethod

proud flume
novel cargo
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yes, i am creating customer then adding a card into it

hidden notch
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Hey! Taking over from @proud flume – let me know if you have any questions I can help with!

novel cargo
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yes, i am creating customer then adding a card into it

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right ..?

hidden notch
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I believe @proud flume already answered this, but yep! If you want to delete that card_ object that's the endpoint

novel cargo
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ok thanks

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so what is payment method ..? is this card or ??

hidden notch
novel cargo
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ok

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any differecne bet card and payment method ..?

hidden notch
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card_ is just an older API that's been replaced by Payment Methods. All of our newer products and integration guides default to using PMs