amit7127 - test mode branding | Stripe Developers | Page 1

flint parrot Jan 31, 2022, 3:33 PM

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hey there, in what context? What are you doing that you expect your branding to appear but it does not

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branding should be used on test mode invoices, checkout session, etc

leaden plover Jan 31, 2022, 3:34 PM

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During onboarding for payout

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This is what happening

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This is what its showing on dashboard

flint parrot Jan 31, 2022, 3:39 PM

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Can you share the request ID for the account link you're creating?

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https://stripe.com/docs/api/request_ids

Stripe API reference – Request IDs – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

leaden plover Jan 31, 2022, 3:42 PM

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okay let me check

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Can I share the account link?

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unable to see the logs for the request on dashboard

flint parrot Jan 31, 2022, 3:56 PM

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If you've created the account link via the API you can get the request ID from the response headers

leaden plover Jan 31, 2022, 3:58 PM

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Yes, server team is handling that.

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They are not available now.

flint parrot Jan 31, 2022, 3:59 PM

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Do you have the account ID?

leaden plover Jan 31, 2022, 3:59 PM

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Yes

flint parrot Jan 31, 2022, 3:59 PM

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OK can you share that?

leaden plover Jan 31, 2022, 4:04 PM

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acct_1KLhvr2Ztrvi8ODe

flint parrot Jan 31, 2022, 4:08 PM

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thanks - taking a look

leaden plover Jan 31, 2022, 4:09 PM

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Okay

flint parrot Jan 31, 2022, 4:22 PM

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Alright, can you make another API call to create an account link for that account, or some other? I can see your logs and can find the link, so no need to share it here

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I do see the platform branding appears to be set up correctly

leaden plover Jan 31, 2022, 4:23 PM

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Okay let me create another link

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Just called the create account link API

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can you check

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Still showing the page without branding

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flint parrot Jan 31, 2022, 4:27 PM

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I do not see a new account link request for this account

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The latest account link requests I see are using a acct_1K...sk account, and an invalid URL (looks like you were using an app deeplink, instead of an https destination)

leaden plover Jan 31, 2022, 4:29 PM

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"https://connect.stripe.com/express/onboarding/q7v46GjiHTcA"

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received this url

flint parrot Jan 31, 2022, 4:31 PM

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What are you using to make these API requests?

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That link was already consumed - you shouldn't share them here, generally

leaden plover Jan 31, 2022, 4:34 PM

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Yes

flint parrot Jan 31, 2022, 4:35 PM

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I'm not seeing new requests for the platform account related to the account you shared

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It would be helpful if you can get the request ID form the response headers you get when creating the links

leaden plover Jan 31, 2022, 4:36 PM

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flint parrot What are you using to make these API requests?

I am providing refresh / return url to server, I suppose they are using stripe.AccountLink.create API

leaden plover Jan 31, 2022, 4:36 PM

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flint parrot I'm not seeing new requests for the platform account related to the account you ...

Okay then, I will ask server team to share

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btw Thanks for the help.

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It will take time, you can close the thread for now, When the request_id will available,I will create a new one

flint parrot Jan 31, 2022, 4:39 PM

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If you have access to the python request code, you should be able to access the request id using result.last_response().request_id()

leaden plover Jan 31, 2022, 4:48 PM

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Okay, I will share once I have access to the code

#amit7127 - test mode branding