Carlos Mascarenhas — payment method must be attached | Stripe Developers | Page 1

cyan dust Jan 20, 2022, 8:20 PM

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Do you have the request ID (req_123) that you got this error for?

static arrow Jan 20, 2022, 8:20 PM

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no

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pi_3KK6rPANR34g5yeQ0hvLtZOW

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sub_1KK6rPANR34g5yeQAfhnjgCl

cyan dust Jan 20, 2022, 8:21 PM

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Ah, so have you called the attach method to attach the PM to the customer? https://stripe.com/docs/api/payment_methods/attach

static arrow Jan 20, 2022, 8:22 PM

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no

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I called the signature update method

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to attach a new payment method to the subscription

cyan dust Jan 20, 2022, 8:22 PM

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As the error says, the PM needs to be attached to the customer. If you make that call and then try to update the subscription again that call should work

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To be attached to the subscription, the payment method needs to be attached to the customer that the subscription is for

static arrow Jan 20, 2022, 8:24 PM

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I am following this guide

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I tested it yesterday and it worked

cyan dust Jan 20, 2022, 8:24 PM

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Can you link to the URL?

static arrow Jan 20, 2022, 8:25 PM

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https://stripe.com/docs/billing/subscriptions/build-subscription?ui=elements#webhooks

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I tested this implementation yesterday and it had worked correctly

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req_MkyedUVDqE7CLQ

cyan dust Jan 20, 2022, 8:45 PM

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Thanks. I have been looking in to those. Still looking.

cunning crest Jan 20, 2022, 8:50 PM

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Hi Carlos. To set the default payment method on a subscription, it must be already attached to the customer

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Can you provide the request ID where it worked yesterday? Most likely the payment method used was already attached to the customer

static arrow Jan 20, 2022, 8:51 PM

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static arrow https://stripe.com/docs/billing/subscriptions/build-subscription?ui=elements#web...

Shouldn't that be in the example then?

cyan dust Jan 20, 2022, 8:51 PM

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The example flow should work. Trying to see what might not be lining up here

static arrow Jan 20, 2022, 8:52 PM

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static arrow Shouldn't that be in the example then?

The example says to update the subscription payment method

static arrow Jan 20, 2022, 8:52 PM

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cunning crest Can you provide the request ID where it worked yesterday? Most likely the paymen...

I do not have

cunning crest Jan 20, 2022, 8:54 PM

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Looks like you made a request at some point to detach the payment method. That's why it's breaking: https://dashboard.stripe.com/test/logs/req_mjjA6kYOv4VV9i

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Says it was done through the dasboard

static arrow Jan 20, 2022, 8:56 PM

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I just did it through the panel, I did it manually since the api wasn't working

static arrow Jan 20, 2022, 8:56 PM

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static arrow https://stripe.com/docs/billing/subscriptions/build-subscription?ui=elements#web...

For creating signatures I follow the example model

cunning crest Jan 20, 2022, 8:57 PM

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Oh you detached after it wasn't working

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Ok let me look more then

static arrow Jan 20, 2022, 8:57 PM

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static arrow For creating signatures I follow the example model

At no time does the example ask to attach the payment method to the customer, only in the signature

cunning crest Jan 20, 2022, 8:58 PM

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The card should automatically be attached in this step: https://stripe.com/docs/billing/subscriptions/build-subscription?ui=elements#collect-payment.

static arrow Jan 20, 2022, 9:00 PM

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I'm using confirmCardPayment

cyan dust Jan 20, 2022, 9:02 PM

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Good to know. Will see if I can recreate with that.

static arrow Jan 20, 2022, 9:03 PM

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I will create a new client and a new subscription and test again

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same error occurred

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I create the customer without payment method

create signature

then capture the payment method and confirm using confirmCardPayment

I get the webhook event, I try to attach the payment method to the subscription and the same error occurs

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The customer does not have a payment method with the ID pm_1KK7qNANR34g5yeQDRfo8e7Y. The payment method must be attached to the customer.

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req_NM0yt58eTEnfQJ

cyan dust Jan 20, 2022, 9:20 PM

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This call is working for me with the flow from the docs. Checking in to what the difference is here

static arrow Jan 20, 2022, 9:30 PM

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Ok

static arrow Jan 20, 2022, 9:53 PM

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Did you find out anything?

midnight viper Jan 20, 2022, 9:54 PM

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👋 I was working with @cyan dust on this and we did find the issue, let me explain quickly

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The problem stems from the fact that you pass off_session: true on Subscription creation. This is uncommon with default_incomplete usually since if you're "off session" at that point you already have payment method details saved on the customer. IF you don't you have to ask the customer which means you're not off session, they are on session ready to give them to you
So in that situation, the Invoice's underlying PaymentIntent is not configured to "save" the payment method. We think it's a small bug and we're going to look into fixing it.

But why are you using off_session: true in this flow?

static arrow Jan 20, 2022, 9:58 PM

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in no time i send off_session: true

midnight viper Jan 20, 2022, 10:04 PM

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https://dashboard.stripe.com/test/logs/req_Fn5Dsqv7eJoYfs look at this request you will see the off_session: true parameter that your code sends

static arrow Jan 20, 2022, 10:04 PM

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I found the problem

midnight viper Jan 20, 2022, 10:04 PM

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I see you seem to use Laravel, so Laravel does that for you maybe? They are a third-party system so maybe it's their default

static arrow Jan 20, 2022, 10:04 PM

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midnight viper Jan 20, 2022, 10:04 PM

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ah nice

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And really, this should still work so we do think it's a bug, just not one we had noticed before. We're going to still get it fixed

static arrow Jan 20, 2022, 10:04 PM

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I'm using laravel cashier under the hood it's sending

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To solve the problem for now should I send off_session=false?

midnight viper Jan 20, 2022, 10:06 PM

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The real question is: is the customer going to enter card details or do you have them already? If it's the former, then just don't send the parameter at all (but sending false works too)

static arrow Jan 20, 2022, 10:07 PM

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The customer will enter after creating the signature

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I will send off_session = false then

midnight viper Jan 20, 2022, 10:09 PM

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yes that will fix your problem

static arrow Jan 20, 2022, 10:10 PM

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Thanks a lot for the help

#Carlos Mascarenhas — payment method must be attached