#Codex uncaptured

1 messages · Page 1 of 1 (latest)

willow elbow
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Do you have an example ID from a payment that stayed uncaptured?

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Have you confirmed that you are still making the capture call?

strong zinc
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pm_1KCQAZHU3c2hA6z21zMVladH

willow elbow
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That is a payment method, the payment intent will have an id like pi_123

strong zinc
willow elbow
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I don't see a capture call on that payment intent

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I would double check where your integration tries to actually capture the funds

strong zinc
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look this

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it wasn't like that , now i need to capture and approve the payment manually

willow elbow
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You are creating those payment intents specifically in manual capture mode

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So it sounds like either you were making the separate capture call before or you weren't creating them in manual capture mode

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It looks like your integration has always been doing manual capture, on earlier successful payments I see manual capture mode and the capture call pi_3KC9nQHU3c2hA6z21WejyPtT