vaibhavi-connect | Stripe Developers | Page 1

tough orbit Dec 21, 2021, 11:29 AM

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Hi @feral gulch! Could you share the account ID (acct_xxx) that has this issue?
FYI, using Connect Custom accounts requires a lot of development work. If you just need to send money to a customer's bank account, you may want to use Connect Express accounts instead
https://stripe.com/docs/connect/collect-then-transfer-guide

feral gulch Dec 21, 2021, 11:32 AM

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sure

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acct_1K8ndcPcZy2aMJhf

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this is connect account id

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which fields are remaining for this account, to activate transfers and payout?

low holly Dec 21, 2021, 11:40 AM

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@feral gulch you should really use Express.

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if you want to know what fields are needed though, you would retrieve the Account object from the API, it lists them exactly

feral gulch Dec 21, 2021, 11:40 AM

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Customer needs to accept payment manually? Or it will automatically transfer in bank?

low holly Dec 21, 2021, 11:40 AM

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https://stripe.com/docs/connect/identity-verification-api#determining-if-identity-or-business-verification-is-needed has extensive documentation on it

low holly Dec 21, 2021, 11:41 AM

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feral gulch Customer needs to accept payment manually? Or it will automatically transfer in ...

not sure what that means, I'm sorry.

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to be clear, I highly suggest you stop for now and look at the guide @tough orbit linked. You do not want to use Custom accounts unless you have a large development team experienced with Stripe already.

feral gulch Dec 21, 2021, 11:43 AM

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When I will use transfer API for transferring money in customer's account, then that amount will directly send in customer's bank account or need to do some further steps also?

low holly Dec 21, 2021, 11:44 AM

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it depends, since it can work either way(automatically getting paid out from the Stripe account to the bank account, or you can manually trigger it with an API call instead), you can build it either way. The default is automatic.

feral gulch Dec 21, 2021, 11:46 AM

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okay

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wait I am sharing an account id which I have just created using custom type, just need your verification that it is correct or not?

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acct_1K96ilRiwtawkfqB

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and this is transfer id tr_1K96pVDRA1yMHnAewUbGiuBu.

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Can you please let me know that this testing transfer has been done successfully?

low holly Dec 21, 2021, 11:52 AM

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one sec

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again, why are you using Custom? Are you aware of how much work that will be?

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you will need to listen to webhooks and recollect all that information you use with the AccountToken and resubmit it as requirements change, and you need to build your own dashboard to show the user their funds and when their payouts will be and so on.

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but yes that transfer worked (you'd get an API error if it didn't work)

feral gulch Dec 21, 2021, 11:56 AM

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Okay

low holly Dec 21, 2021, 11:56 AM

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please don't use Custom, don't use manual transfers like this, and try to use the guide at https://stripe.com/docs/connect/collect-then-transfer-guide to use Express accounts with Destination charges

feral gulch Dec 21, 2021, 11:58 AM

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Yes, but I need to use manual transfer because I need to make transfer in customer's account in each 15 days or on the request by customer for early payment.

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Is there any other way to pay multiple customers , with different amounts at a same time?

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Is it possible in express account?

low holly Dec 21, 2021, 12:02 PM

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yes, you can do that with Express accounts, doesn't have to be Custom.

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But manually creating Transfers like that (https://stripe.com/docs/connect/charges-transfers) is extremely complicated to implement and you have to carefully track your incoming payments and balance, so there is going to be a lot of work here, you are building one of the most difficult and complex things on Stripe unfortunately

feral gulch Dec 21, 2021, 12:09 PM

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Okay, but it is the original requirement of work

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And I hope stripe team will help me, if I will find any difficulty

feral gulch Dec 21, 2021, 12:29 PM

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You cannot accept the Terms of Service on behalf of Standard and Express connected accounts.

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I am getting this error while creating account as express

low holly Dec 21, 2021, 12:30 PM

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yep you need to omit tos_acceptance from the API call

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you must not be following the guide we linked, since it doesn't include that.

feral gulch Dec 21, 2021, 12:34 PM

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okay

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acct_1K97asRYRbwQxijO

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This is account id which I have created as express. But in status it is showing restricted due to TOS. What should I do for this?

low holly Dec 21, 2021, 12:39 PM

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you onboard it

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https://stripe.com/docs/connect/collect-then-transfer-guide?platform=web#redirect-your-user-to-the-account-link-url

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you also don't need to pass all that information you passed(like the bank account and name/address), that is collected by Stripe when you onboard the account through the hosted flow in the AccountLink

feral gulch Dec 21, 2021, 12:43 PM

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Sorry, But I don't understand your point.

low holly Dec 21, 2021, 12:47 PM

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no worries. What part is unclear?

feral gulch Dec 21, 2021, 12:59 PM

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Is it possible to verify express account without creating account url?

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What do you mean by you onboard it?

low holly Dec 21, 2021, 1:11 PM

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feral gulch Is it possible to verify express account without creating account url?

no, it's not

low holly Dec 21, 2021, 1:11 PM

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feral gulch What do you mean by you onboard it?

I mean you redirect them to the account Link URL and the account holder enters their information there(and part of that will include accepting the terms of service)

feral gulch Dec 21, 2021, 2:59 PM

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Thank you, it works for me. I have successfully created express account and account link and make transfer successfully. 😊

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