aksharj-sub-pending-deletion | Stripe Developers | Page 1

tribal quarry Dec 7, 2021, 12:38 PM

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Hello! Hmm, there's no event sent prior to deletion other than the initial customer.subscription.updated event when it's set to cancel

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So you'd need to handle that logic on your side by storing the period_end timestamp and deducing ~15 days from that to contact them

rose kraken Dec 7, 2021, 12:40 PM

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Hi @tribal quarry thanks for your reply. ah ok

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so no way to set the subscription in recurring mode again

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here is a subscription id for your reference sub_ITOLLIE45J06C4

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i want to set it to recurring

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so subscription does not end on feb 28 but i set to recurring and user gets a invoice reminder as set in the settings

tribal quarry Dec 7, 2021, 12:43 PM

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Well if you set the subscription to cancel at period end it hasn't actually cancelled. So you can undo that yes

rose kraken Dec 7, 2021, 12:45 PM

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ah thats great, can you please share the steps i need to take to achieve this

tribal quarry Dec 7, 2021, 12:53 PM

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https://stripe.com/docs/api/subscriptions/update#update_subscription-cancel_at_period_end

Stripe API reference – Update a subscription

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

rose kraken Dec 7, 2021, 12:57 PM

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is there a way to do it via dashboard

tribal quarry Dec 7, 2021, 12:58 PM

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rose kraken Dec 7, 2021, 12:59 PM

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cool, can use don't cancel then

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just one more question then

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the subscription collection is paused for the subscription as we wanted to provide the user 3 months for free

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if i update the subscription to don't cancel, how do i ensure that invoice becomes collectible after 28th Feb in this case

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tribal quarry Dec 7, 2021, 1:13 PM

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That depends! What parameters did you use when you paused collection? https://stripe.com/docs/billing/subscriptions/pause

Pause payment collection

Learn how to pause payment collection on subscriptions.

rose kraken Dec 7, 2021, 1:14 PM

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it was offer services for free

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ah so i need to set the resumes_at?

tribal quarry Dec 7, 2021, 1:16 PM

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You don't need to, you'd just have to manually resume collection: https://stripe.com/docs/billing/subscriptions/pause#unpausing

Pause payment collection

Learn how to pause payment collection on subscriptions.

rose kraken Dec 7, 2021, 1:18 PM

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ah ok. so this can also be done via dashboard?

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so basically i need to do the following

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Update subscription and set it to don't cancel

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manually unpause the payment collection on subscription

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this would ensure that user is sent a reminder notification based on settings and subscription will be recurring

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for un-pausing payment collection do i have to use the Resume payment collectionoption

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tribal quarry Dec 7, 2021, 1:22 PM

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rose kraken this would ensure that user is sent a reminder notification based on settings an...

Which reminder?

rose kraken Dec 7, 2021, 1:22 PM

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can you please confirm that if i use the Resume payment collectionthe user will not be charged immidiately as there is a invoice in draft more

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we have set a invoice reminder to be sent to users 15 days before subscription renews

tribal quarry Dec 7, 2021, 1:23 PM

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rose kraken can you please confirm that if i use the `Resume payment collection`the user wil...

Yes, it only affects future invoices. You'd need to manually pay the others if you wanted to

rose kraken Dec 7, 2021, 1:23 PM

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ok cool

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so to unpause use the resume payment collection option, correct?

tribal quarry Dec 7, 2021, 1:24 PM

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Yes

rose kraken Dec 7, 2021, 1:26 PM

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ok thanks @tribal quarry for this, i will test this in test mode and get in touch in case of any quetions

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have a nice evening

tribal quarry Dec 7, 2021, 1:29 PM

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Sure, np!

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