ThomasB-Subscription | Stripe Developers | Page 1

inner mantle Nov 30, 2021, 2:31 AM

#

Can you provide the Subscription Id or Request Id, it would be helpful for me to look closer

#

It might depends on how Stripe is retrying the Payment

regal lodge Nov 30, 2021, 2:41 AM

#

Hello! 🙂
Customer ID: cus_Kgj1pOsutrigZJ
Subscription ID: sub_1K1LZmIg4STHUzFyFSDRGjtC

regal lodge Nov 30, 2021, 2:45 AM

#

inner mantle It might depends on how Stripe is retrying the Payment

I guess I would want my costumers to not have access while a payment hasn't gone through. Thought the subscription status would != active if that was the case, but maybe not? 🙂

inner mantle Nov 30, 2021, 3:00 AM

#

(I could be slow, will be back)

regal lodge Nov 30, 2021, 3:01 AM

#

🙂 🙂

regal lodge Nov 30, 2021, 3:19 AM

#

Wait.. Now, an hour later it seems, the sub status went to past_due and the invoice to retrying hmm. Trying to wrap my head around what is going to happen in all situations and how to handle them haha. 🙃

inner mantle Nov 30, 2021, 3:31 AM

#

https://dashboard-admin.stripe.com/settings/billing/automatic

#

I think it's because of the Smart Retries setting here

#

"Manage failed payments for subscriptions"

#

Explained in https://site-admin.stripe.com/docs/invoicing/automatic-collection#smart-retries, our Smart Retries ML system determine the best timing to retry the failed payment

Automatic collection

Learn about Stripe's automatic recovery features.

regal lodge Nov 30, 2021, 3:43 AM

#

Yeah I see it is in fact in "retrying mode" right now, which is probably that stuff you linked there. 🙂

I guess it just takes an hour every time for the invoice stuff to happen? Not sure, but I will read up on it further and ask again if I need more info afterwards. 🙂

thx bud

#ThomasB-Subscription