tia-mai | Stripe Developers | Page 1

frosty sinew Nov 26, 2021, 11:08 AM

#

@alpine acorn where exactly?

alpine acorn Nov 26, 2021, 11:11 AM

#

after we hit pay in squarespace store

#

we have integration with stripe

frosty sinew Nov 26, 2021, 11:25 AM

#

I think you want to talk to Squarespace support instead! we help with technical coding questions about Stripe's API in this channel.

alpine acorn Nov 26, 2021, 11:28 AM

#

i aready talked with squarespace, but they told me to talk with you..

frosty sinew Nov 26, 2021, 11:29 AM

#

yep that's normal. It's because the integration uses "SetupIntents" which is to save a credit card while doing a "0-amount" 3D Secure transaction to verify the card details(which is what the screenshot is).

alpine acorn Nov 26, 2021, 11:30 AM

#

but i am paying more than zero

frosty sinew Nov 26, 2021, 11:31 AM

#

If Squarespace's developers have questions they can contact us! I do know that can be confusing, but it 's how Squarespace has integrated with us, there are ways to change the flow they use so if you as their customer think this is confusing you should tell them so they can recognise the feedback and considering change the way they use Stripe

alpine acorn Nov 26, 2021, 11:31 AM

#

oh ok, dont you think its confusing?

frosty sinew Nov 26, 2021, 11:32 AM

#

alpine acorn but i am paying more than zero

yep, I know, but this is a technical detail of the way SS is using Stripe. It's something they can fix if they want

#tia-mai