#zabulous-Identity
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Thank you for providing feedback ๐ Could you provide a screenshot on the step requests selfies screen and request link by SMS? How does the SMS link look like?
I have screenshots disabled for my SMSs since they are used for ID verification ๐
The link looks like https://verify.stripe.com/start/<hash> and it resolves to https://verify.stripe.com/document_select
Stripe helps you securely verify your identity online
Stripe helps you securely verify your identity online
The same type of link is generated by Email, QR, or browser link. They all make the same hashed link that resolves to the document_select page.
Here are the screens from the deskop. In these screens, I have just finished uploading the ID document successfully, and can't go back to that. This screen is requesting the camera access for selfies:
And then I click Generate Link and this screen appears:
And then any of those methods generate or send a link that looks like https://verify.stripe.com/start/<hash> which goes to https://verify.stripe.com/document_select
Stripe helps you securely verify your identity online
Stripe helps you securely verify your identity online
Hi, thanks I will take this internally. Just to confirm are you a merchant? Do you have a Stripe account?
which looks like this
Thanks for asking. This is a user-facing UX report, not a merchant or account UX report. The Stripe ID verification flow is being presented to me to verify my identity as a customer of a business that uses the Stripe ID verification system. That's how I've encountered the issue.
Yes, thanks for confirming. That's what I think ๐