#joseDEvS-connect
worthy gale
Hi 👋 sorry, but I'm not sure I understand the question, could you try rephrasing it?
wintry lance
Hello Toby, yes of course, I have 3 websites with the same stripe account I want to use connected accounts, for each of the platforms, so when a client pays on one of the websites, the receipt is reflected, the bank statement with the name of the platform that was paid respectively, what I was told another day is that I can customize the connected account, its logo, icon
worthy gale
Gotcha, I think this article helps walk you through what you're looking for as it explains how to control the statement descriptor for connected accounts:
https://stripe.com/docs/connect/statement-descriptors
wintry lance
oh i understand , how you combine it with checkout session
worthy gale
Glad to hear that was able to help explain!
modest berry
@wintry lance to clarify, do you need help with Checkout, or you understand now?
wintry lance
yes i need help with checkout session and connected account , how i mentioned before
wintry lance
can you modify that dynamically?
modest berry
So, the statement descriptor docs as linked above apply generally, and Checkout follows the same patterns for direct & destination charges. To set the suffix fora. one time payment via checkout session you'd pass this inside the payment_intent_data.statement_descriptor_suffix
https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-payment_intent_data-statement_descriptor_suffix
wintry lance
What I want to achieve is that the receipt that is sent is according to the store, therefore there would be two business names, two logos and two icons, can that be done?
wintry lance
can you modify that dynamically?
this it is show in the receipt
modest berry
This is different than statement descriptors. Checkout only support showing a single set of branding, which would be your platform or the connected account branding depending on whether the payment was a destination or direct charge
Same for receipts, only one set of branding is used. You can't use both together.
wintry lance
CAN A RECEIPT N NAME OF A CONNECTED ACCOUNT BE GENERATED?
violet thicket
whoa, why the all caps
but yes you can do that if you create a Direct Charge on the Connect account
wintry lance
jajaj sorry, that can be combined with checkout session?
violet thicket
yes
wintry lance
With direct charges the money goes through the connected account, I leave a fee to the platform, from that connected account can I transfer money to other connected accounts with checkout session? Could that be done? is that my platform distributes commissions to connected accounts, also as mentioned above they also need that the receipt is issued on behalf of the connected account
i get this message
violet thicket
wait I think we're going a little too fast
first thing to know is
Direct Charge creates a charge directly on the Connect account. Your Platform does not need to separately move any funds to the Connect account. You Platform creates the Charge on the Connect accout\
wintry lance
How do I create this charge in the connected account to transfer to others?
How do I generate the receipt in the name of connected accounts, there would appear "receipt from Connected Account (business name)", color and logo?
violet thicket
How do I create this charge in the connected account to transfer to others?
so I think you're using incorrect terminology maybe, because what you stated is not supported
a Direct Charge only lives on one Connect account. You cannot split that across other Connect accounts
How do I generate the receipt in the name of connected accounts, there would appear "receipt from Connected Account (business name)", color and logo?
By creating a Direct Charge.
Which I can show you except we're not aligned on what we are trying to do
wintry lance
Can a charge be generated to a connected account and that charge be transferred to others? clear caudno the checkout well is over.
sharp swan
👋 @wintry lance Did you try the on_behalf_of suggestion I told you about yesterday? Using on_behalf_of with Checkout will get you branding of the connect account like you wanted. If you're not seeing the correct branding on the receipt generated from this, you should write into support (https://support.stripe.com/contact) to have this enabled
wintry lance
hello @sharp swan Yes, I tried it, but as you mention now, the brand of the connected account is not displayed on the receipt, what is the process to enable it, what should I specify in the email
I tried with two accounts connected, but it did not work, only the brand of the platform appears
peak notch
Hello again! One sec, let me check something...
wintry lance
hello, ok, thanks
peak notch
Is the account ID in your screenshot an actual account? I can't seem to pull it up.
peak notch
Ah, there it is!
Looking...
Okay, so you should write in to support and ask them to enable payment receipts as connected account on your platform account: https://support.stripe.com/contact
wintry lance
they told me that
peak notch
Yeah, it will likely not be instant, it will probably need to be escalated.
modest berry
Hey there - they'll work to get you sorted out as quick as they can. Please be patient and work with the support team member, as we can't make any account changes here ourselves.
wintry lance
oh ok, than you for you answer