#latwelve-auth-required
1 messages · Page 1 of 1 (latest)
Hey, can you share the ID of either the Checkout Session or the underlying Payment Intent?
Thanks, taking a look!
Yeah, seems like regular 3DS auth was requested and it failed a handful of times
It then looks like 3DS passed
The PI was then cancelled 24 hours later (inline with Checkout expiration)
I don't see that – what gives you that impression?
Hmmm, yeah strange. All we know if the payment was ultimately declined by the bank because of authentication: https://stripe.com/docs/error-codes/authentication-required
So im not totally familiar with all this - so does that fall under 3d secure also
ie a banks decline
There were multiple attempts to auth this, so perhaps they did ultimately auth it but the bank still opted to decline it
from a failure to authenticate via an app or whatever
Yeah, this is all 3DS/SCA auth compliance
great thanks for your help
Np!