rji-webhook-events | Stripe Developers | Page 1

pulsar fable Nov 19, 2021, 2:06 PM

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Hey there 👋 sorry to hear you're having problems. Can you help me understand what events you're trying to listen to, and the actions that you're taking to trigger them?

merry kelp Nov 19, 2021, 2:13 PM

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HI

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I have two type of events here,
First one are the one generated inside the Customer portal. They are not working for me. To trigger them I use this option to impersonate as an user and use the customer portal.

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after doing this I just change billing address:

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This creates and event:

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(wait a minute pls)

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this creates a nice webhook message in my testing webhook server at requestcatcher.com:

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But there is nothing in my slack-webhook integration

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These are my accounts for test mode:

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request catcher are working fine, but the slack integration is not working at all

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I have change and edited the field a lot, and we have test it in another production account and it 's working neither

pulsar fable Nov 19, 2021, 2:25 PM

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Can you share the webhook endpoint ID (we_XXX) for the slack endpoint?

merry kelp Nov 19, 2021, 2:26 PM

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on the other hand slack integration is is working fine If I do a manual payment:

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merry kelp Nov 19, 2021, 2:26 PM

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pulsar fable Can you share the webhook endpoint ID (we_XXX) for the slack endpoint?

yes

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we_1JxXvdJOd0b8Tw3aVCtXeGeM

pulsar fable Nov 19, 2021, 2:30 PM

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thanks, taking a closer look

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So it seems like you're listening for customer.updated events. Based on what I'm seeing we are sending these to your slack endpoint, and are receiving a 200 response that seems to indicate the event was received successfully.

merry kelp Nov 19, 2021, 2:34 PM

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Very strange then. May be there is a filter or a bug on the stripe-slack integration? responding ok but not showing?

pulsar fable Nov 19, 2021, 2:36 PM

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Maybe, but I can't comment on that as we didn't build the slack app and aren't familiar with how it works. It looks like that app is built by the Slack team, so they may be able to provide more insight.

merry kelp Nov 19, 2021, 2:36 PM

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oh

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I thought that integration where made by stripe

pulsar fable Nov 19, 2021, 2:39 PM

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What I'm seeing on the app page seems to indicate that it was built by Slack.

merry kelp Nov 19, 2021, 2:40 PM

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shame on them!

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oh boy

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🤯

pulsar fable Nov 19, 2021, 2:44 PM

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Haha, if there is anything else we can do to help investigate just let us know, but seems like they're going to be the best folks to speak with initially.

merry kelp Nov 19, 2021, 2:55 PM

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I'm using a slack native webhook integration, and it complains like this:

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because of this:

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Do you know any way to have this field from stripe?

pulsar fable Nov 19, 2021, 2:57 PM

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There is no way to modify the contents of the events that we send.

merry kelp Nov 19, 2021, 2:59 PM

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Do you know any succesful story of any stripe client/user that have slack succesfully used along the customer portal?

dim kettle Nov 19, 2021, 3:05 PM

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I'm not aware of any specific such integrations, no. You'd need to work with Slack to understand what they expect and how you can provide it.

#rji-webhook-events