#StormFox-Subscription-Schedule

1 messages · Page 1 of 1 (latest)

round veldt
brazen seal
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I give some details. I have an annual plan, then I would like to use a trial of another plan (upgrade) and at the end return to this plan

round veldt
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Do you have the example request IDs (req_123) for when you got those errors?

brazen seal
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req_RAt7XawHMx0NN1

round veldt
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And just so I understand your example, are you saying the customer pays for a year, three months in you give them a month of the upgraded plan, and then they go back to eight months of the original plan?

brazen seal
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yes customer pay for a year, i would like to try a plan with a trial and then downgrade to the initial plan

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I don't know if is possible with scheduler

round veldt
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How are you getting/setting the start_date that you are getting an error on? If you pass in the start_date that already exists I think that call should succeed

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I have not been able to test but I think this should be possible given what you have said.

brazen seal
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req_6EcogJclqhoB7m

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here i remove all the date and i get "The subscription schedule update is missing at least one phase with a start_date to anchor end dates to."

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but when i try to add start_date i get the error "You can not modify the start date of the current phase"

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there is 2 phase, first is the trial i want to use, the second is the downgraded plan i want to return after the trial end

round veldt
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So when you created this schedule

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Or retrieve it

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The current phase should already have a start date correct?

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I think here you will want to do a current phase that ends now, the upgrade phase, and then the downgrade to original phase

brazen seal
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i retrive and then i try to update , may be is not the correct way

brazen seal
round veldt
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Sounds good. Apologies I was not able to test this myself at the moment. Please come back if you run in to further issues