#leia
brisk atlas
hello @ornate linden! can you provide the PaymentIntent id? it'd look something like pi_123
ornate linden
hello <@!903486549985984592>! can you provide the PaymentIntent id? it'd look so...
Good day Alex, thanks a lot for the response! I really appreciate that! Kindly refer to this PaymentIntent id: PI_3JI92IK6QT0TKFRL1L5YZG2T
still cairn
Hello, please provide the exact original Id without capitalizing it.
ornate linden
Hello, please provide the exact original Id without capitalizing it.
Oh sorry, here it is: pi_3Ji92IK6Qt0TKFrl1L5yZg2T
pale minnow
Hi @ornate linden apologies for the delay, I'm getting caught up here. I reviewed the PaymentIntent that you referenced and see that the request to create it provided us with an amount of 1000. It sounds like this isn't the value that you were expecting to send.
ornate linden
Hi Toby! Very nice talking to you! As described earlier, we sent an amount of $10.73 but were proceeded with an amount of $10.00 instead. I believe it is equivalent to the 1000 you mentioned
pale minnow
I'm not seeing the $10.73 amount on our end, nor do I see it in the screenshot that you provided. Are you calculating the amount on your side before creating the PaymentIntent?
ornate linden
I hope this helps - yes, this is the amount we calculated
pale minnow
You can see the request that we received to create that PaymentIntent in your dashboard here:
https://dashboard.stripe.com/logs/req_spkYetF4PDYYN6
You can see that the amount we were provided was 1000 which equates to $10.00.
Are you casting from a float to an int when you calculate the amount? If so, can you double check the order of operations and ensure that cast isn't inducing rounding?
ornate linden
Thanks Toby! Let me double check with my developer on this. When we re-create the order, what information do you need us to provide for you to track the amount we send?
pale minnow
Either the request ID (req_123) or the ID of the created PaymentIntent (pi_123) is enough for us to check the request. You can also check the requests in your dashboard and see if the amount in the Request POST Body is the same amount that you expected to send.