#XinJin-bigger-refund

1 messages · Page 1 of 1 (latest)

stone pewter
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Are you asking about what that will look like or just the Stripe behavior?

lyric ruin
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Yeah.

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This is another question.

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I want to use a kind of hold mode,

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instead of refund option.

viscid magnet
lyric ruin
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That is only available for 7 days?

viscid magnet
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Yes, it's only available for 7 days

lyric ruin
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the available period between authorize

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Hmm,

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I want to get that function for more than one month.

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Is it impossible?

viscid magnet
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Unfortunately that's impossible

lyric ruin
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Once I capture the payment, it will be charged immediately to stripe account?

viscid magnet
lyric ruin
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Available means

viscid magnet
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Available means that they're ready to be paid out

lyric ruin
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Ok. Thank you. When using refund mode, how much will the user lose?

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I mean the stripe fee.

viscid magnet
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User as in you (the merchant) or user as in the customer? We don't charge any additional fees for refunds, but we don't return any of the fees from the original payment (https://support.stripe.com/questions/understanding-fees-for-refunded-payments)

lyric ruin
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Yeah, I mean the original fee.

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The user will pay to the platform stripe account from

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his card directly.

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In this case,

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I mean.

viscid magnet
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Can you clarify or rephrase your question? I'm not quite sure what you're asking

lyric ruin
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Sorry.

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So I create

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paymentIntent

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with user card token.

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And then the user will be charged, right?

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And I will refund when necessary.

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In that case, where will the stripe charge the fee?

viscid magnet
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There is no additional fee that is charged. We refund the full amount from your customer and pull it from your available balance (if enough isn't available we debit your bank account)

lyric ruin
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So in this case, the user will be charged nothing?

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He will be refunded by $180 itself?

viscid magnet
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Yup!

lyric ruin
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I see.

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In the hold mode,

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If we don't capture the autherization within 7 days,

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then what happens?

viscid magnet
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The hold will be released - since the funds never came into your account there are no fees to be taken