Dev Acharya-Apple Pay | Stripe Developers | Page 1

burnt silo Sep 17, 2021, 4:51 AM

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Hi there, was it working before?

pale hound Sep 17, 2021, 4:52 AM

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yes, it was

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https://cdn.discordapp.com/attachments/780494991243870229/888285693497982996/RPReplay_Final1631854196.MP4

burnt silo Sep 17, 2021, 4:52 AM

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Also do you see any error message on console?

pale hound Sep 17, 2021, 4:52 AM

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nope, no errors within console

burnt silo Sep 17, 2021, 4:53 AM

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Umm that's weird. Have you tried to put breakpoints into your code? Can you share your code?

pale hound Sep 17, 2021, 4:54 AM

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give me a second as I try to get the frontend up...i primarily deal with backend side of the app 😅

torpid bolt Sep 17, 2021, 4:59 AM

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For the video recording, Is your frontend an iOS mobile app or it is a website loaded in a browser?

pale hound Sep 17, 2021, 4:59 AM

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Still here...just a few additional moments

pale hound Sep 17, 2021, 4:59 AM

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torpid bolt For the video recording, Is your frontend an iOS mobile app or it is a website l...

its on web

torpid bolt Sep 17, 2021, 5:00 AM

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Can you share your site URL to the payment page and maybe I can reproduce?

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Does it fail in normal desktop Safari or it only fails on your phone?

pale hound Sep 17, 2021, 5:02 AM

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no it seems to only be on mobile browser

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im trying to get u the page right now

torpid bolt Sep 17, 2021, 5:02 AM

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Your phone does have a valid Apple Pay wallet with Credit card right?

torpid bolt Sep 17, 2021, 5:02 AM

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pale hound im trying to get u the page right now

thanks

pale hound Sep 17, 2021, 5:04 AM

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https://ordernewark.com/menu?restId=60c2ae4589cc6755b781b489

Note: This is a live restaurant, so please do not place an order, you can go all the way up to the payment page

Welcome to Glyde Takeout

Experience Contactless Dining Our Way

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send screenshots if unsure about what will trigger a payment

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I have edited their hours to troubleshoot apple pay for right now

torpid bolt Sep 17, 2021, 5:06 AM

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hmm, it is a blank page for me

burnt silo Sep 17, 2021, 5:06 AM

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same here

pale hound Sep 17, 2021, 5:07 AM

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that is weird, its here up on my end

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are you guys from the states?

torpid bolt Sep 17, 2021, 5:09 AM

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still blank page for me

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both desktop and mobile

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torpid bolt Sep 17, 2021, 5:09 AM

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pale hound are you guys from the states?

nope

pale hound Sep 17, 2021, 5:11 AM

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im loading it from incognito to ensure I don't have any cached working version

torpid bolt Sep 17, 2021, 5:12 AM

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I am accessing your site for the first time, there shouldn't be any caching issues

pale hound Sep 17, 2021, 5:13 AM

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I was talking about maybe I had a working cached version and maybe the true live version might have been broken

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umm, idk what could be going wrong

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https://www.ordernewark.com

Welcome to Glyde Takeout

Experience Contactless Dining Our Way

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see if you are able to load that website and navigate to 'Pita Square' from there

torpid bolt Sep 17, 2021, 5:17 AM

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nope, still the same

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You might have multiple servers and we are redirect to a server which has broken code?

pale hound Sep 17, 2021, 5:22 AM

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I mean they are kept up-to-date (in terms of version) by aws and all are hosted under one region

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If you guys aren't able to load the page, then I guess there isn't much that you guys can help me out with...this might be a long shot but if you guys are able to use vpn from wherever you guys are talking from, see if you can vpn into any state in USA and access the pages that I linked yall to, again I know it's a lot more effort to get all of that setup just to lol help someone on the internet. If yall can't then I appreciate the efforts, thank you

torpid bolt Sep 17, 2021, 5:32 AM

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unfortunately our working environment does not allow us to use any third party VPNs..

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You can probably come back again during US hour

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and our team in the NA could continue the investigation for you

pale hound Sep 17, 2021, 5:33 AM

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oh ok, no worries thank you very much

torpid bolt Sep 17, 2021, 5:33 AM

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np

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good luck

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but I would recommend you to investigate the issue as it will prevent your non-us based customer from using your site

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Looks like Ajax call failure

#Dev Acharya-Apple Pay