#gmpala-woocommerce
rose sand
If you are working with Woocommerce's plugin, you should contact Woocommerce's support
If you are directly writing to the Stripe API you can ask your question here
wet pendant
Where to find woocommerce support?
rose sand
wet pendant
I checked but everything in plugin is perfect it seems there is problem from this end
Can you check if anything in my account is missing to accepted international payments
?
twin blade
Do you have an error message ore request ID with the issue you're seeing? We can take a look, but if this is an issue with how you've set up your plugin then that's something you'll have to go to Woocommerce for
twin blade
Can you log into your dashboard and check for any error messages there? https://dashboard.stripe.com/test/logs
twin blade
Gotcha, if you're not seeing any errors in your Stripe requests then this is something you'll need to take to WooCommerce
wet pendant
Ok so no problem from stripe?
twin blade
I don't see a specific problem, but instead of a screenshot can you send over any request ID? It would look like req_xxx
wet pendant
req_Sc10yCcTVeHENZ
Also in this last one, it shows amount 1999 but its actually 19.99
twin blade
I see a recent live mode request that was failing - did you turn off test mode for your plugin? If so, you can't use the "4242" test cards if you're in live mode
wet pendant
Screenshot 2021-09-14
Its stillin test mode. You can check in image
twin blade
If it's still in test mode you need to check with Woocommerce support about why you may be getting a live mode request.