#josula_api
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zinc summit
we use the endpoint to mark an invoice paid with a different payment intent due to the nature of our business. when we then sent the paid invoice to the customers it still says "Pay Online" on the pdf. How can we disable that via API?
untold matrix
You can't I'm afraid, that's only configurable on an account-level basis and the link still exists even after the invoice is paid
crisp locust
You can't I'm afraid, that's only configurable on an account-level basis and the...
How is this possible? This is very non customer-centric. Do you understand the issue? I have the same with my customers.
untold matrix
Not sure what you mena by 'do you understand the issue?'. Yes, it's potentially valid product feedback but that's just how it works today. The invoice PDFs are never marked as paid after being paid
crisp locust
But could I somehow "remove" the "Pay online" link (when paid upfront) from the invoice via API? It's very confusing for my customers.
zinc summit
ok this is a bit worrysome. Customers complain frequently "I have already paid this invoice, why does it still say "Pay Online"?"
untold matrix
But could I somehow "remove" the "Pay online" link (when paid upfront) from the ...
I just explained, you can't
zinc summit
Can I not turn it off by default?
crisp locust
I just explained, you can't
But via the UI it's possible, right? (Before I send the invoice via the UI to a customer I can decide if I would like to include a payment link on the invoice)
untold matrix
Can I not turn it off by default?
As explained [here](#1505847251094994984 message), yes: https://dashboard.stripe.com/settings/billing/invoices/general
zinc summit
So I can set the toggle in the UI but not when creating an invoice via API? How does that make sense?
untold matrix
Not everything is configurable in the API that is configurable on the Dashboard. There's a ton of Dashboard only fucntionality, this is one of them
If you have feedback then I'd recommend sharing it via support
zinc summit
thats quite a bummer