lachiu_best-practices

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• lachiu_unexpected, 1 hour ago, 10 messages

[broken ingot]

hi there!

are you using Checkout Session to accept payments, or something else?

and your goal is to lower the total price? Why not use discounts for this?

[fair vector]

Yes

[fair vector]

As far as we understood, you have to create a coupon code for this. Is that correct?

[broken ingot]

it depends. you can create a code that the user wil have to enter on the Checkout Session. or you can directly set the discount when you create the Checkout Session with the API.

[fair vector]

Exactly, we've currently got the latter working.

So the AI bot is incorrect then, we can't just add a negative item to the list of products in the checkout session?

[broken ingot]

you would need to create a negative price for this, which is not possible no.

but I still don't understand what's the issue with using discounts.

[fair vector]

We're worried for 2 things:

• The product catalog/coupons page gets cluttered. These 'discounts' on top of normal coupon codes from a flyer or website.
• Being able to re-use the coupon code made from this logic, in a different checkout session. We currently have the coupon field disabled, we might allow this in the future. This would not be a problem right as it seems that you can't use these manually?

[orchid sparrow]

I don't understand your last point

[fair vector]

We've currently added the parameter 'max_redemptions' = 1. This would force a coupon code to only be used once. Correct?

We are worried that once we encounter an issue, the checkout session isn't opened/triggered thus resulting in the coupon code not being claimed and remaining to exist without ever being claimed.

From what we understand currently after reading the documentation, if we had the coupon field in the checkout session enabled, you wouldn't be able to fill in this code, right?

[fair vector]

So is there any possibility that this code is used in such an event?

[orchid sparrow]

Yes

[orchid sparrow]

Correct, the field on the payment page only accepts customer facing promotion codes NOT the coupon itself

[fair vector]

Alright, that is clear.